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Typeform Logo
Typeform

Typeform

8.0 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

88 Likeliness to Recommend

89 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Helps Innovate

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

90

Mobile Support

90

Templates & Question Library

88

Branching and Logic

85

APIs and Integration

82

Role and User Management

82

Customizable Branding

81

Collaboration

81

Multi-Channel Distribution

80

3rd-Party Integrations

79

Multi-Media Support

78

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

90

Ease of Implementation

89

Ease of Customization

85

Ease of IT Administration

83

Ease of Data Integration

83

Vendor Support

82

Quality of Features

82

Availability and Quality of Training

81

Business Value Created

81

Product Strategy and Rate of Improvement

78

Breadth of Features

77

Typeform Reviews

Valeria V.

  • Role: Student Academic
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Surveys show

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Creating surveys questions is aid by AI.

What is your favorite aspect of this product?

Customers feedback is well regulated.

What recommendations would you give to someone considering this product?

Surveys questions are easy to edit

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Client Friendly Policies

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing UX and design but prohibitive pricing

Likeliness to Recommend

6 /10

What differentiates Typeform from other similar products?

Typeform initially distinguished itself with its exceptional user experience and sleek design. Unlike traditional forms, Typeform offered an interactive, conversational approach that captivated users and increased response rates. This innovation set it apart as a leader in the industry when we first chose it.

What is your favorite aspect of this product?

The standout feature of Typeform is its intuitive interface and engaging design. The platform makes creating forms a seamless process, with drag-and-drop functionality and customizable templates. Its ability to make surveys feel less like a chore and more like a conversation significantly enhances user engagement and data quality.

What do you dislike most about this product?

Over time, Typeform's pricing structure has become increasingly prohibitive. As a frontrunner in the market, the company seemed to leverage its position to maintain high prices, which can be a burden for businesses with budget constraints. Additionally, while the design remains impressive, the features haven't evolved sufficiently to justify these costs, especially with new competitors offering comparable services at more competitive rates.

What recommendations would you give to someone considering this product?

For those considering Typeform, it's crucial to weigh the cost against the benefits. While the user experience is outstanding, consider whether the pricing aligns with your business needs and budget. Explore other platforms that may offer similar features with better value for money. If you choose Typeform, ensure that you fully utilize its capabilities to maximize your investment.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous
  • Charges for Enhancements

Rosemary R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Caters to all my survey needs.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform provides easy to understand analytical data about our survey campaigns and how target survey audiences interact with our survey questions... Getting real time insights on the most popular responses to our surveys, or the channels through which respondents to our surveys emanate from , ensures that we are able to analyze survey performance in real time and continuously work towards improving our survey campaign performance.

What is your favorite aspect of this product?

Typeform mirrors real human conversation, by asking one question at a time. This approach to Survey questionnaires has gotten my team, higher engagement , because it has made our surveys much more interesting to the target audience. The aforementioned is my favourite part of Typeform.

What do you dislike most about this product?

Typeform does not provide a way to share surveys offline.. Fortunately, this is not a major need as far as my survey needs are concerned.

What recommendations would you give to someone considering this product?

Typeform provides a unique approach to survey aesthetics and engagement, that is currently unmatched ,in my opinion.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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