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Typeform Logo
Typeform

Typeform

Composite Score
8.2 /10
CX Score
8.1 /10
Category
Typeform
8.2 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Helps Innovate

Feature Ratings

Average 84

Questionnaire Design/Survey Builder

90

Mobile Support

89

Templates & Question Library

87

Branching and Logic

86

Customizable Branding

81

APIs and Integration

81

Role and User Management

80

Multi-Channel Distribution

79

Collaboration

79

3rd-Party Integrations

78

Multi-Media Support

75

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Ease of Implementation

87

Ease of IT Administration

85

Ease of Customization

84

Ease of Data Integration

83

Vendor Support

83

Availability and Quality of Training

82

Business Value Created

80

Quality of Features

80

Product Strategy and Rate of Improvement

79

Breadth of Features

76

Typeform Reviews

Shobhit G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Engaging and user-friendly,

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform presents questions one at a time in a clean, interactive layout, creating a more personalized and enjoyable experience for respondents. Its extensive customization options allow users to align forms with their brand, and advanced features like logic jumps offers smooth integrations with other tools and a modern, aesthetically pleasing interface, making it more visually appealing compared to other form builders like Google Forms and SurveyMonkey.

What is your favorite aspect of this product?

The way it presents one question at a time makes the form-filling process feel more interactive and personal. This not only keeps respondents more engaged but also enhances the overall user experience.

What do you dislike most about this product?

While the advanced features and customization options are great, they come at a premium cost. Additionally, some of the more advanced functionalities, such as data analysis and integrations, are only available in the higher-tier plans, which may not be ideal for smaller businesses or individuals on a tight budget.

What recommendations would you give to someone considering this product?

I recommend taking full advantage of its interactive design and customization options, especially if you're looking to create engaging, branded forms or surveys.

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable

Eric W.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

The Best Survey Software

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

It also facilitates us in making our surveys more attractive and engaging by adding images, videos, and other media content. Typeform has advanced logic features in which we are able to make complex surveys with conditional logic. In this way, the next question in the survey can be changed on the basis of the previous answer.

What is your favorite aspect of this product?

It is full of advance functionalities. Its intuitive interface makes it feasible to generate surveys even with basic understanding and skills. It is also simple for respondents to navigate the surveys due to its plainness, and slight design which abolishes overwhelming the response with too much detailed information at once. Its conditional capability transforms the flow of the surveys by automatically changing the questions based on the answers to the previous question.

What do you dislike most about this product?

There are glitches sometimes, during the functioning of surveying logic.

What recommendations would you give to someone considering this product?

To collect and track the responses quickly, one should utilize its reporting and analytical tools. These features are very helpful in gathering instant feedback of customer experiences, and testing of products, and campaigns. Always review your survey on several platforms to ensure the best experience.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Daniel R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Revolutionizing Surveys with Typeform

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Unlike other conventional survey platforms, Typeform one-question-at-a-time software simulates an interaction. This helps us develop the appearance of the survey to be a dialogue rather than a rigid questionnaire. It also offers a wide array of customization options, enabling us to adjust colors, fonts, and layout to make them identical to their brandings.

What is your favorite aspect of this product?

The layout of one-question-at-a-time is very effective in keeping respondents engaged. It feels more like a conversational survey than a conventional one, making it interesting for the respondents to give their thoughtful responses. It gives real-time surveys enabling a more personalized and relevant experience to each contestant. It is adept at making our surveys and brand aesthetics identical by illustrating them with various fonts, schemes, and logos.

What do you dislike most about this product?

Typeform does not offer wide offline functioning. It has limited offline mode disabling us from filling out and accessing our questionnaire when there is no internet connection. This causes complications for our field workers and those who are functioning from places having unreliable internet connections.

What recommendations would you give to someone considering this product?

Typeform is an excellent choice for those seeking to compile data in an engaging, and appealing way. It is suggested to keep the lengths of your surveys concise and targeted questions to upsurge the achievement rate, as surveys with excessive questions are overpowering for the respondents.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Altruistic

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