TrueDialog Logo Award Winner Product Badge
TrueDialog Logo Award Winner Product Badge
TrueDialog

TrueDialog

8.5 /10
Category
TrueDialog
8.5 /10

What is TrueDialog?

The Leading SMS Provider for Mass Text Messaging, SMS Marketing and Personalized 2-Way SMS Texting at Scale.

Company Details


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Awards & Recognition

TrueDialog won the following awards in the SMS Marketing category

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TrueDialog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueDialog.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueDialog?

0% Negative
17% Neutral
83% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Client Friendly Policies

Feature Ratings

Average 83

Scheduled Messaging

91

Social Media Marketing Management

88

Loyalty Promotions Management

88

Text Messaging

88

Communication Archive

86

Surveys Feedback

85

Opt-in

84

Application Integration

83

Marketing Analytics

82

Mobile Marketing Management

73

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Vendor Support

84

Business Value Created

83

Ease of IT Administration

83

Ease of Data Integration

80

Quality of Features

80

Ease of Customization

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Breadth of Features

76

Usability and Intuitiveness

76

TrueDialog Reviews

Jennifer V.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to Use- But Issues Getting the Message Out

Likeliness to Recommend

8 /10

What differentiates TrueDialog from other similar products?

I am not sure, we only looked into this option

What is your favorite aspect of this product?

Ability to hold multiple messages

What do you dislike most about this product?

Restricted ability to reach people

What recommendations would you give to someone considering this product?

It is worthwhile if you have broad access to your clients

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Simple, flexible D365 integration.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Respectful
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Under Delivered
  • Role: Finance
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Easy to use, great messaging archive

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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