What is TrueDialog?
The Leading SMS Provider for Mass Text Messaging, SMS Marketing and Personalized 2-Way SMS Texting at Scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TrueDialog?
Pros
- Efficient Service
- Respectful
- Caring
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Social Media Marketing Management
Loyalty Promotions Management
Text Messaging
Communication Archive
Surveys Feedback
Opt-in
Application Integration
Marketing Analytics
Mobile Marketing Management
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
TrueDialog Reviews
Jennifer V.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to Use- But Issues Getting the Message Out
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
I am not sure, we only looked into this option
What is your favorite aspect of this product?
Ability to hold multiple messages
What do you dislike most about this product?
Restricted ability to reach people
What recommendations would you give to someone considering this product?
It is worthwhile if you have broad access to your clients
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2024
Simple, flexible D365 integration.
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Efficient Service
- Effective Service
Cons
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jun 2024
Easy to use, great messaging archive
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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