Troop Messenger Logo
Troop Messenger Logo
Troop Messenger App

Troop Messenger

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Troop Messenger
8.1 /10

What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details


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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 92

Voice and Video Collaboration

100

Document Collaboration

98

Integration With Productivity Tools

96

Instant Messaging

96

File Sharing Collaboration

95

Search

94

Notifications

91

Cross Platform Support

88

Screen Sharing

88

Task Management

88

Granular Access Management

87

Vendor Capability Ratings

Average 92

Breadth of Features

98

Ease of IT Administration

96

Product Strategy and Rate of Improvement

94

Usability and Intuitiveness

93

Quality of Features

93

Business Value Created

91

Ease of Data Integration

91

Ease of Customization

91

Ease of Implementation

91

Availability and Quality of Training

90

Vendor Support

89

Troop Messenger Reviews

Carla A.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

An effective tool that makes Troop Messenger

Likeliness to Recommend

9 /10

What differentiates Troop Messenger from other similar products?

What really sets Troop Messenger apart from other similar products is its ability to facilitate communication between work teams in an efficient and secure way. The ability to create group chats, share files, and make video calls all within the same platform is really impressive.

What is your favorite aspect of this product?

What I like most about Troop Messenger is how quickly I can communicate with my colleagues and the organization it offers me by having all my messages in one place. In addition, the ability to customize chats with emojis and stickers adds a fun touch to communication.

What do you dislike most about this product?

However, what I dislike most about Troop Messenger is that it can sometimes have connection problems or system crashes, which can be frustrating at key work moments.

What recommendations would you give to someone considering this product?

Despite this minor drawback, I would recommend Troop Messenger to anyone looking for an efficient and easy-to-use business messaging tool. Its versatility, security, and customization options make it a great choice for improving communication and collaboration in any work team.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Raisa N.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

An excellent collaborative software

Likeliness to Recommend

9 /10

What differentiates Troop Messenger from other similar products?

Troop messenger differentiates itself from other software because of the impeccable security features, the end to end encryption and the super friendly user interface.

What is your favorite aspect of this product?

I especially love that the software allows for the easy sharing and transfer of large files and also that it integrates very well with other third party tools like drop box consequently it facilitates very smooth workflows among colleagues.

What do you dislike most about this product?

The learning curve is steep for users from a non technical background.

What recommendations would you give to someone considering this product?

I would recommend this software to everyone looking to find a cost effective and reliable communication tool with unparalleled security and privacy features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernando C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Thanks to the support of this program,

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

Thanks to the support of this program, it has allowed our entire work team to always be in communication, since it is through this means that the different messages are dispersed with the most important information on current and future projects, although on the other hand it has also become In one of the main tools to talk with our most potential customers, Troop Messenger is an effective software that helps me in different areas with the same purpose of being a contact program for sales and company administration, this program stands out. for sharing projects quickly and remotely.

What is your favorite aspect of this product?

I am happy to have Troop Messenger and that it is the main application in my work department, this is because it is easy and simple to use and it allows all my coworkers to use it without being experts in handling this type of software, thanks To this we are a work team that is always in constant communication using Troop Messenger methods, in my case I use this program to share a large number of codes and edit them without any problem, as well as being the main person to propose and dictate the video calls that are of great help for the discussion of work and company activities.

What do you dislike most about this product?

The free versions and trials that we can find on a web page can be a problem, this is largely due to the limitations it has and is not the same as having the original software in its possession, the truth is that it did not recommend using any of these versions, no The use of all the options is allowed, in addition to how slow it can be played because it is not software that is not installed.

What recommendations would you give to someone considering this product?

Troop Messenger has been a great support for my work department, since it has become the protagonist when it comes to taking sales marketing with clients miles away, this program makes it easy for all its users to distribute messages and a chat space in real time and without problems, I recommend it because it facilitates group chat as well as calls to detail such as viewing the current location of each profile.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing