What is Trellix Helix?
Elevate & Empower Security Operations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trellix Helix?
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Automated Phishing Handling
Management and Sharing of Intelligence
Data Model
Integration with IR Management
Integration Capabilities
Collective Analytics Layer
Case Management
Playbooks/Runbooks and Workflow Builder
Dashboards
Capable of Use Case Development
Vendor Capability Ratings
Vendor Support
Breadth of Features
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Business Value Created
Ease of Customization
Trellix Helix Reviews
Randy W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great product and usability it awesome
Likeliness to Recommend
What differentiates Trellix Helix from other similar products?
Usability and reporting along with nice detailed dashboards.
What is your favorite aspect of this product?
AI processes
What do you dislike most about this product?
Cost to delivery
What recommendations would you give to someone considering this product?
Run longer trials to be able to prove out scope.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Technology
- Involvement: Initial Implementation
Submitted Feb 2022
Marvelous product
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Easy to use, but a bit pricey
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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