What is Spekit?
Spekit is the leading SaaS in-app digital adoption and enablement platform that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.
Company Details
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91 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spekit?
Pros
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Content Management
Content Creation
Contextual Guidance
Lightweight Automation
Analytics and Reporting
Help Screens
Process Flows
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Spekit Reviews
Aditya D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Value for money software,
Likeliness to Recommend
What differentiates Spekit from other similar products?
Spekit offer a comprehensive solution for in-app training and a digital adoption, making it stronger contender among similar products in the market,
What is your favorite aspect of this product?
The way it delivers real-time, on-screen support directly within the workflow of the user is particularly impressive.
What do you dislike most about this product?
I haven't found anything to dislike about this product so far.
What recommendations would you give to someone considering this product?
If you are interested in high-quality content creation with good customer service and monitoring, give it a try,
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ashley D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic product for sales teams!
Likeliness to Recommend
What differentiates Spekit from other similar products?
Not sure, I don’t know of any competitors
What is your favorite aspect of this product?
The fact that it gives you a little hover explanation next to things which is very helpful for filling out sales opportunities.
What do you dislike most about this product?
Can’t think of anything that I dislike.
What recommendations would you give to someone considering this product?
For any sales development or account executive manager this is great for making sure reps not only fill out the desired field, but they also have an understanding as to why they are important. It’s also helpful for ramping up new reps faster.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Jack M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Effectively Train in Your Salesforce Processes
Likeliness to Recommend
What differentiates Spekit from other similar products?
Spekits executive leadership is a key differentiator. Their leaders have sat in the Salesforce product owner position, as well as the Salesforce administrator role, and they know the value of having a tool like Spekit within a Salesforce-using organization.
What is your favorite aspect of this product?
How it puts your training resources directly into Salesforce so they are accessible within the process.
What do you dislike most about this product?
I was disappointed to see the AI-centric features were placed behind an additional paywalled license, but that is pretty much the norm with all vendors and their AI implementations as of 2024.
What recommendations would you give to someone considering this product?
If you use Salesforce, then Spekit is likely going to be the best in-process training tool available. It is a great product with amazing people behind it. And it just works!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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