Spekit Logo
Spekit Logo
Spekit

Spekit

7.5 /10
Category
Spekit
7.5 /10

What is Spekit?

Spekit is the leading SaaS in-app digital adoption and enablement platform that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.

Company Details


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Awards & Recognition

Spekit won the following awards in the Digital Adoption Platforms category

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Spekit Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spekit.

91 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spekit?

5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Acts with Integrity

Feature Ratings

Average 81

Dashboard

87

Content Management

86

Content Creation

84

Contextual Guidance

82

Lightweight Automation

82

Analytics and Reporting

78

Help Screens

77

Process Flows

77

Vendor Capability Ratings

Average 84

Vendor Support

92

Ease of Data Integration

87

Quality of Features

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Business Value Created

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

80

Ease of IT Administration

79

Spekit Reviews

Aditya D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Value for money software,

Likeliness to Recommend

9 /10

What differentiates Spekit from other similar products?

Spekit offer a comprehensive solution for in-app training and a digital adoption, making it stronger contender among similar products in the market,

What is your favorite aspect of this product?

The way it delivers real-time, on-screen support directly within the workflow of the user is particularly impressive.

What do you dislike most about this product?

I haven't found anything to dislike about this product so far.

What recommendations would you give to someone considering this product?

If you are interested in high-quality content creation with good customer service and monitoring, give it a try,

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashley D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product for sales teams!

Likeliness to Recommend

10 /10

What differentiates Spekit from other similar products?

Not sure, I don’t know of any competitors

What is your favorite aspect of this product?

The fact that it gives you a little hover explanation next to things which is very helpful for filling out sales opportunities.

What do you dislike most about this product?

Can’t think of anything that I dislike.

What recommendations would you give to someone considering this product?

For any sales development or account executive manager this is great for making sure reps not only fill out the desired field, but they also have an understanding as to why they are important. It’s also helpful for ramping up new reps faster.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Jack M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Effectively Train in Your Salesforce Processes

Likeliness to Recommend

10 /10

What differentiates Spekit from other similar products?

Spekits executive leadership is a key differentiator. Their leaders have sat in the Salesforce product owner position, as well as the Salesforce administrator role, and they know the value of having a tool like Spekit within a Salesforce-using organization.

What is your favorite aspect of this product?

How it puts your training resources directly into Salesforce so they are accessible within the process.

What do you dislike most about this product?

I was disappointed to see the AI-centric features were placed behind an additional paywalled license, but that is pretty much the norm with all vendors and their AI implementations as of 2024.

What recommendations would you give to someone considering this product?

If you use Salesforce, then Spekit is likely going to be the best in-process training tool available. It is a great product with amazing people behind it. And it just works!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing