General Electric

Smallworld GIS

Composite Score

6.4 /10

CX Score

6.7 /10

23 Reviews Write a Review

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What is Smallworld GIS?

This revolutionary, object-oriented, database-driven product provides a powerful, consistent architecture at the heart of many applications, such as those used for planning electric, gas and water distribution systems, designing telecommunications networks and evaluating strategic market opportunities.

Company Details

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Awards & Recognition

Smallworld GIS won the following awards in the Geographic Information Systems category

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Service Experience

Latest Award, 2025

Service Experience
Conflict Resolution

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

Service Experience
Conflict Resolution

2022

1 Top Rated Capabilities

0 Top Rated Features

2022

Smallworld GIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smallworld GIS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

7
Since last award

80 Plan to Renew

8
Since last award

65 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smallworld GIS?

8% Negative

17% Neutral

75% Positive

Pros

Efficient Service
Effective Service
Saves Time
Respectful

Feature Ratings

Average 67

Data Visualization GIS

Map Manipulation

Geospatial Technology

High Quality Maps

3D Visuals

Geo Coding

Spatial Analysis

Data Integration GIS

Map Customization

Imaging and Production

Mobile

Vendor Capability Ratings

Average 67

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Smallworld GIS Reviews

Bruce J.

Role: Consultant
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

Best in class GIS for Utilities Asset Management

Likeliness to Recommend

9 /10

What differentiates Smallworld GIS from other similar products?

Smallworld GIS bring more than 30 years of leading technology suite for Electric, Gas, Telco and Water companies. The software has robust version management, workflow tools, integration options and features specific for Utilities, including it's own rich data model oriented for business needs. The architecture is ready for cloud and on premise deployments, and the platform continue evolving as the real world needs for a single source of truth asks for a GIS as strategic tool.

What is your favorite aspect of this product?

As IT Consultant, my favorite aspect is the richness of the out-of-the-box tools that comes with the product and also the capabitlities to add customizations to meet specific needs.

What do you dislike most about this product?

The Mobile offering. It's a gap but I am aware it's being addressed with new software solutions in the next years.

What recommendations would you give to someone considering this product?

If you are someone working with Asset Management and GIS I would encourage you to know more from GE and also from current customers to see the value Smallworld (now Geo Network Management - GNM) brings and the advantages of an already proven solution to meet past, current and future challenges.

Pros

Continually Improving Product
Reliable
Trustworthy
Inspires Innovation

Jason C.

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

The ability to customised the software

Likeliness to Recommend

9 /10

What differentiates Smallworld GIS from other similar products?

Customeriation of the source code

What is your favorite aspect of this product?

its support for utilities

What do you dislike most about this product?

its user interface

What recommendations would you give to someone considering this product?

check that you have skills to use the source code

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Balasubhramanyam M.

Role: Operations
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product. It enables developers to learn

Likeliness to Recommend

10 /10

What differentiates Smallworld GIS from other similar products?

All in one package

What is your favorite aspect of this product?

Data model

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Data integrity, data manipulation, editing features are friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Smallworld GIS

What is Smallworld GIS?

Company Details

Need Assistance?

Awards & Recognition

Smallworld GIS Ratings

75 Likeliness to Recommend

7 Since last award

80 Plan to Renew

8 Since last award

65 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Smallworld GIS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

High Quality Maps Includes high quality imagery, destinations, and area information.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

Spatial Analysis Includes geographic data, analysis, and modelling.

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Map Customization Map editor allows a map to be customized on-the-fly.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Smallworld GIS Reviews

Bruce J.

Best in class GIS for Utilities Asset Management

Likeliness to Recommend

Pros

Jason C.

The ability to customised the software

Likeliness to Recommend

Pros

Balasubhramanyam M.

Fantastic product. It enables developers to learn

Likeliness to Recommend

Pros

7
Since last award

8
Since last award

1
Since last award

Feature Ratings

Data Visualization GIS

Map Manipulation

Geospatial Technology

High Quality Maps

3D Visuals

Geo Coding

Spatial Analysis

Data Integration GIS

Map Customization

Imaging and Production

Mobile

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement