What is SimpleTexting?
SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
82 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimpleTexting?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Security Frustrates
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Communication Archive
Surveys Feedback
Opt-in
Mobile Marketing Management
Marketing Analytics
Mobile Payments
Social Media Marketing Management
Loyalty Promotions Management
Application Integration
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
SimpleTexting Reviews
Reyna Rose D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2023
Simple Texting is simple and has a lot to offer,
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
You can change your plan any time.
What is your favorite aspect of this product?
I like the built-in AI
What do you dislike most about this product?
the price of the product is too much for a freelancer like me.
What recommendations would you give to someone considering this product?
I can definitely recommend this to my next client. It is easy and manageable.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Elvera S.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2023
Easy to use for those who struggle with tech!
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
It is easy to onboard and train new users. It is pretty intuitive. The name definitely speaks truth - it is simple. We use it for very basic features like volunteer reminders, emergency notifications, communicating with clients, and other one-to-one messaging.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Hard to find messages in the archive.
What recommendations would you give to someone considering this product?
Utilize the campaign and scheduling feature to your advantage. Include names for all imported contacts.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2023
Helped pivot client communication during pandemic
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Unique Features
Cons
- Less Efficient Service
- Security Frustrates
Please tell us why you think this review should be flagged.
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