In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Trustworthy
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Mudassar H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Tool for Website Creation and SEO Optimization
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is one of the leading platforms for starting, growing, and managing an end-to-end online business. with advanced e-commerce features
What is your favorite aspect of this product?
The dashboard of Shopify has been designed in such a way that products, orders, and customers can be properly managed with much convenience. There is a wide range of professionally created templates of the platform and an app store that makes vast alterations and further development possible.
What do you dislike most about this product?
One of the few things that i disliked is that its cost for using some of its advanced features, its dependency on third-party apps cause a bit of problems and my team has also observed few cases where there has been slower site speed when we had a good amount of apps.
What recommendations would you give to someone considering this product?
Highly recommended platform for E Commence of any level.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Tuot N.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to use. Fantastic product!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify stands out with its user-friendly interface, extensive app ecosystem, scalability, and robust support for multi-channel selling and customization.
What is your favorite aspect of this product?
My favorite aspect of Shopify is its intuitive design, making it easy for anyone to set up and manage a professional online store without technical expertise.
What do you dislike most about this product?
One downside of Shopify is its transaction fees, especially if you're not using Shopify Payments. These fees can add up quickly, impacting profit margins for smaller businesses or startups.
What recommendations would you give to someone considering this product?
I recommend exploring Shopify’s trial version first, understanding its pricing structure, and leveraging its extensive app ecosystem to enhance store functionality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
olutade b.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2024
An all-round eCommerce solution
Likeliness to Recommend
What differentiates Shopify from other similar products?
Uploading products through the spreadsheet is pretty easy and makes bulk upload possible.
What is your favorite aspect of this product?
Bulk upload is my favourite
What do you dislike most about this product?
The filter in the collection is not flexible enough
What recommendations would you give to someone considering this product?
I will recommend Shopify to anyone considering it as the best option for eCommerce.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.
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