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Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.8 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

86

Payment Processing

85

Reporting and Analytics

84

Content Management

84

Order Management

83

Integrated Search

83

Content Localization

82

Microsite Management

82

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

84

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

81

Ease of IT Administration

80

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Shopify Plus Reviews

Pierce H.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Scalable Solution for High-Growth Online Business.

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus is ecommerce platform unlike others as it is unmatched for scalability and performance. It is capable of taking huge spikes in traffic and huge amounts of sales without the impact on site performance or customer experience. This is especially important for big brands, especially during busy seasons or new product launches. The fact that the platform automatically puts in additional server resources keeps stores up and running even when the loads are heavy.

What is your favorite aspect of this product?

My favorite part about Shopify Plus is that it comes with some good automation features including Shopify Flow and Launchpad. The tools help companies get things done efficiently by automating repetitive processes and complex processes. For instance, Shopify Flow can auto-tag customers based on their history of purchases, reorder products when they’re out of stock, or even create personalized email blasts based on customer behavior. Not only does this kind of automation save time, but it also eliminates human errors and enables businesses to run more effectively on a large scale.

What do you dislike most about this product?

The only thing I don’t like about Shopify Plus is the pricing model. The platform has a lot of features and tools, but it’s not feasible for small or early-stage businesses. This high monthly price plus transaction fees if you don’t have Shopify Payments can impact margins a lot for a business with low sales volumes and lower margins.

What recommendations would you give to someone considering this product?

For companies considering Shopify Plus, I highly recommend taking a look at your current and future growth path. Shopify Plus is a great option for large-scale companies that require a highly scalable platform that can scale to massive volume and traffic spikes. But if you are a smaller business or just starting out, it can be more costly than worth it. Try out a cheaper Shopify plan and upgrade as your business expands and your needs expand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Damon R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Beyond the Basics: Shopify Plus for Serious Growth

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus has been a true powerhouse for our agency’s e-commerce clients, offering the flexibility, scalability, and features needed to run large, high-traffic online stores. One of the standout features for us has been Shopify Plus’ automation tools. When managing multiple product launches for a client, we’ve been able to automate key workflows like order fulfillment, customer follow-ups, and even discount applications. This means less manual intervention and more time focusing on marketing strategies.

What is your favorite aspect of this product?

What I really appreciate about Shopify Plus is its extensive customization capabilities. The platform allows us to tailor everything—from checkout experiences to product pages—to match a client’s brand and target audience. One particular feature we’ve been taking full advantage of is the ability to fully customize the checkout process. For a client that runs a subscription-based business, we were able to create a smooth, user-friendly checkout that directly addresses their unique needs, improving conversion rates significantly.

What do you dislike most about this product?

If there’s a weak point, it’s the learning curve with some of the more advanced integrations.

What recommendations would you give to someone considering this product?

I’d definitely recommend Shopify Plus to any agency or business looking to scale their e-commerce operations. It’s perfect for high-growth businesses that need a flexible platform that can handle complexity without compromising on speed or user experience. Whether you’re working with established brands or helping a new client grow, Shopify Plus has the tools you need to build and optimize a successful online store.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi R.

  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Powering Growth, Unlocking Potential

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

It is different in advanced features like custom checkout, higher API limits, and multi-channel selling

What is your favorite aspect of this product?

Its customizable checkout experience

What do you dislike most about this product?

Its pricing structure

What recommendations would you give to someone considering this product?

Ensure your business is large enough or has growth potential

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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