What is Sendoso?
Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sendoso?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Gift Fulfillment and Delivery
Personal Messaging
Marketplace/Rewards Catalogue
Gift Acceptance/Exchange/Donation
Notifications/Alerts/Updates
Gift Tracking
Role-Based Access
Milestones/Calendar Tracking
Required Actions
Analytics and Reporting
Address Confirmation/Verification
Vendor Capability Ratings
Business Value Created
Quality of Features
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Sendoso Reviews
KIRAN KUMAR V.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Simplar to use
Likeliness to Recommend
What differentiates Sendoso from other similar products?
More easily avail
What is your favorite aspect of this product?
Redemption time
What do you dislike most about this product?
Nothing yet
What recommendations would you give to someone considering this product?
Nothing yet
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Liz B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2023
Dynamic solution for client gifting
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso made the process effortless by empowering us to send personalized gift cards that deeply resonate with our prospects
What is your favorite aspect of this product?
The convenience of the egift sending feature has streamlined the distribution of internal and external spiffs and incentives
What do you dislike most about this product?
I wish it can include more catalogs to increase our distinctive options that can help stand out in our campaigns
What recommendations would you give to someone considering this product?
Sendoso will make gifting to be a critical component of your sales and client retention strategy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Renato J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Easy to use and great gift selection
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso is utilized by the marketing team to facilitate the generation of sales opportunities at the initial stage of the sales funnel and to arrange appointments for the sales team. Additionally, it serves as a valuable tool for acknowledging and celebrating customer and employee milestones and contributions.
What is your favorite aspect of this product?
I find Sendoso to be incredibly user-friendly and intuitive. Navigating the platform is a breeze, and I particularly enjoy the simplicity of creating and distributing sends with just a few clicks. Sendoso has continuously evolved and improved over the years, expanding its range of sending options and refining the user experience (UX) and capabilities to enhance the tool's flexibility.
What do you dislike most about this product?
Due to several team changes we have experienced since our initial engagement with the company, we have had to reiterate the company's objectives, account details, and goals multiple times.
What recommendations would you give to someone considering this product?
It proves highly effective for Enterprise companies when utilized for purposes beyond fulfilling advocate gifts, not sure if this can be applied to smaller companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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