SAP

SAP Identity and Access Management

Composite Score

6.6 /10

CX Score

6.7 /10

51 Reviews Write a Review

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What is SAP Identity and Access Management?

Safeguard your company's information assets with identity and access management and security compliance. Manage business continuity and minimize cost and risk with an approach to identity and access management that drives security compliance.

Company Details

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Awards & Recognition

SAP Identity and Access Management won the following awards in the Identity and Access Management category

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1 Top Rated Capabilities

0 Top Rated Features

2026

1 Top Rated Capabilities

0 Top Rated Features

2025

SAP Identity and Access Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Identity and Access Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

88 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Identity and Access Management?

2% Negative

14% Neutral

84% Positive

Pros

Inspires Innovation
Helps Innovate
Altruistic
Reliable

Feature Ratings

Average 73

Provisioning Deprovisioning

Privileged Access Management

Password Management

Identity Governance

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Reporting

Mobility Support

Multi-Factor Authentication (MFA)

Access Request Management

Advanced Provisioning

Vendor Capability Ratings

Average 73

Quality of Features

Vendor Support

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

SAP Identity and Access Management Reviews

Bhavik M.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Love the Product

Likeliness to Recommend

10 /10

What differentiates SAP Identity and Access Management from other similar products?

Seamless integration with the SAP ecosystem (e.g., SAP S/4HANA, SAP Cloud). Unified user management across SAP and non-SAP environments. Strong focus on compliance and auditing with detailed audit trails. Support for cloud and hybrid environments.

What is your favorite aspect of this product?

I don't have personal preferences, but based on feedback and analysis, one of the most appreciated aspects of SAP Identity and Access Management (IAM) is its seamless integration with the SAP ecosystem

What do you dislike most about this product?

Still now didn't find

What recommendations would you give to someone considering this product?

SAP IAM is ideal for organizations heavily using SAP applications, offering seamless integration, strong role management, and compliance features. Ensure your team has the expertise for implementation and evaluate costs, especially if you're not fully leveraging SAP products.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Kalikiri S.

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Secure Identity and access manager

Likeliness to Recommend

8 /10

What differentiates SAP Identity and Access Management from other similar products?

Supports features like on-premises and Hybrid mode, Cloud. With the on-premises, Data privacy is guaranteed.

What is your favorite aspect of this product?

Well Compatible with the SAP systems and different types of integration methods for third party apps.

What do you dislike most about this product?

limited third party apps integration.

What recommendations would you give to someone considering this product?

Good choice those who looking for on-premises and hybrid identity access management tool.

Pros

Reliable
Trustworthy
Saves Time
Fair

Sanit S.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2026

Powerful and Secure Identity Management Solution

Likeliness to Recommend

9 /10

What differentiates SAP Identity and Access Management from other similar products?

SAP Identity and Access Management Stands out for its strong integration with SAP applications, centralized access control, and enterprise-grade security and compliance features.

What is your favorite aspect of this product?

My favorite aspect is its centralized identity management, which simplifies user access while enhancing security and compliance.

What do you dislike most about this product?

The setup and configuration can be complex, especially for organizations with diverse IT environments.

What recommendations would you give to someone considering this product?

Plan your implementation carefully, define your access policies early, and leverage automation to maximize security and operational efficiency.

Pros

Transparent
Appreciates Incumbent Status
Helps Innovate
Reliable

SAP Identity and Access Management

What is SAP Identity and Access Management?

Company Details

Need Assistance?

Awards & Recognition

SAP Identity and Access Management Ratings

77 Likeliness to Recommend

1 Since last award

88 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love SAP Identity and Access Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Privileged Access Management Software provides visibility into specific user access patterns

Password Management Software provides credential management and retrieval functionality.

Identity Governance Software allows identities and access to be centrally managed through policies.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SAP Identity and Access Management Reviews

Bhavik M.

Love the Product

Likeliness to Recommend

Pros

Kalikiri S.

Secure Identity and access manager

Likeliness to Recommend

Pros

Sanit S.

Powerful and Secure Identity Management Solution

Likeliness to Recommend

Pros

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1
Since last award

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Feature Ratings

Provisioning Deprovisioning

Privileged Access Management

Password Management

Identity Governance

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Reporting

Mobility Support

Multi-Factor Authentication (MFA)

Access Request Management

Advanced Provisioning

Vendor Capability Ratings

Quality of Features

Vendor Support

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement