What is Salesforce Nonprofit Cloud?
Enjoy a single, unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. And through the “Power of Us” program, Salesforce.org is able to offer nonprofits a deep discount on all Salesforce products.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
3
Since last award
86 Plan to Renew
10
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Nonprofit Cloud?
Pros
- Effective Service
- Respectful
- Fair
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Membership Management
Account and Contact Management
Marketing Analytics
Program Management
Multi Channel Support
Fundraising Management
Volunteer or Member Portal
Registration Management
Customer Self Service Capabilities
Accounting and Financial Management
Analytics and Reporting
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Customization
Salesforce Nonprofit Cloud Reviews
Marwa A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
A Powerful CRM for Streamlining Business
Likeliness to Recommend
What differentiates Salesforce Nonprofit Cloud from other similar products?
Salesforce Nonprofit Cloud comes pre-configured with features specifically designed for the needs of non-profit organizations, such as donation management, grant tracking, and program management. A data model that allows for more efficient data management and reporting. While other CRM platforms offer features for nonprofits, Salesforce Nonprofit Cloud stands out due to its deep focus on the nonprofit sector, pre-built functionality, tight integration with other Salesforce products, scalability, and robust security.
What is your favorite aspect of this product?
The platform empowers you to make confident data-driven decisions that significantly improve your organization’s overall effectiveness. Its valuable insights on fundraising, programs, and donor engagement give you the tools to make the best decisions that drive success.
What do you dislike most about this product?
Limited Offline Functionality and Integration Challenges
What recommendations would you give to someone considering this product?
Take the time and training needed to use the tool before judging and moving with another. consider how Salesforce Nonprofit Cloud will integrate with your existing workflows and processes.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Michele A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Product is truly fantastic & exceeds expectations!
Likeliness to Recommend
What differentiates Salesforce Nonprofit Cloud from other similar products?
I can say with confidence that what sets it apart from other similar products is its robust and comprehensive feature set. Unlike other products that only offer basic functionality, Salesforce Nonprofit Cloud provides a wealth of tools and resources specifically tailored to the needs of nonprofit organizations.
What is your favorite aspect of this product?
One of the key differentiators for Salesforce Nonprofit Cloud is its ability to manage all aspects of a nonprofit's operations in one centralized platform. From donor management to volunteer coordination to fundraising campaigns, Salesforce Nonprofit Cloud has it all. Additionally, the platform is highly customizable, allowing organizations to tailor the solution to their unique needs.
What do you dislike most about this product?
None! I would highly recommend it to anyone in the market as a top-notch product.
What recommendations would you give to someone considering this product?
Overall, I would highly recommend Salesforce Nonprofit Cloud to any nonprofit looking for a powerful, comprehensive solution to manage their operations and drive impact. Whether you're just starting out or are looking to upgrade your current system, Salesforce Nonprofit Cloud is the right choice for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shiro D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Fantastic Product!
Likeliness to Recommend
What differentiates Salesforce Nonprofit Cloud from other similar products?
Customer Self Service Capabilities Are Available
What is your favorite aspect of this product?
Its Usability is great Integrates well with some social platforms
What do you dislike most about this product?
The UI is complicated
What recommendations would you give to someone considering this product?
Best platform for specialized interactions with clients.
Pros
- Reliable
- Respectful
- Generous Negotitation
- Helps Innovate
Please tell us why you think this review should be flagged.
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