What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Trustworthy
- Acts with Integrity
- Appreciates Incumbent Status
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Sharing Collaboration
Instant Messaging
Granular Access Management
Document Collaboration
Screen Sharing
Task Management
Integration With Productivity Tools
Notifications
Search
Cross Platform Support
Voice and Video Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Salesforce Chatter Reviews
Piyush B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2024
Seamless crm collaboration
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Salesforce chatter seamlessly integrates with salesforce crm, offering real time collaboration directly within the platform, enhancing team communications and productivity without needing to switch tools.
What is your favorite aspect of this product?
The ability to share files, updates, and feedback instantly with the team, all within salesforce, streamlines communications and boosts project collaboration.
What do you dislike most about this product?
The user interface can feel cluttered, especially for new users, and the botifications sometimes overwhelm the workflow.
What recommendations would you give to someone considering this product?
If you use salesforce for crm, chatter is the great choice for integrated team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kaushik S.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Fantastic Tech product
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Its interface and speed
What is your favorite aspect of this product?
Seamless operations
What do you dislike most about this product?
Colors pallet
What recommendations would you give to someone considering this product?
Must use for the communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Onyinye Love M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2024
It fosters communication amongst team members.
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
It enables real time communication and collaboration amongst team members, that's what differentiates it from the others.
What is your favorite aspect of this product?
Quick sharing and fosters communication.
What do you dislike most about this product?
Nothing, it works fine.
What recommendations would you give to someone considering this product?
Go for it, don't think about it twice.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Acts with Integrity
Please tell us why you think this review should be flagged.
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