What is Reply?
Sales engagement platform which automates email search, LinkedIn outreach, personal emails, SMS and WhatsApp messages, calls, and tasks. It eliminates routine work and let your sales team focus on what really matters - closing deals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reply?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Integration
E-Mail Campaign Management
Workflow Automation
Sales Analytics
Pipeline Management
Dialer Integration
Conversation Coaching
Internal Sales Collaboration
Omnichannel Campaign Management
Call Management
Next-Best-Action Recommendations
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Reply Reviews
Mansi J.
- Role: Operations
- Industry: Chemicals
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Good product
Likeliness to Recommend
What differentiates Reply from other similar products?
More efficient
What is your favorite aspect of this product?
Efficiency
What do you dislike most about this product?
A bit complicated
What recommendations would you give to someone considering this product?
No recommendation
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
Jay S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2023
Automates prospecting outreach with ease
Likeliness to Recommend
What differentiates Reply from other similar products?
Cost is preferable to other sales automation tools and functionality is better than finance prospecting tools
What is your favorite aspect of this product?
Ease of use after it is already implemented
What do you dislike most about this product?
Implementation took time
What recommendations would you give to someone considering this product?
Use Preview feature with manual outreach for customizable automated emails
Pros
- Performance Enhancing
- Enables Productivity
- Over Delivered
- Reliable
Cons
- Vendor Friendly Policies
- Less Effective Service
- Less Fair
Please tell us why you think this review should be flagged.
Antonio G.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Love it. Easy to use, affordable, friendly for SMB
Likeliness to Recommend
What differentiates Reply from other similar products?
It's way better value for money than others such as outreach etc...
What is your favorite aspect of this product?
How easy to use it is as well as reasonably priced.
What do you dislike most about this product?
Nothing honestly. I like it.
What recommendations would you give to someone considering this product?
Try it! It is worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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