What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Trustworthy
- Fair
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Branching and Logic
Questionnaire Design/Survey Builder
Collaboration
APIs and Integration
Multi-Channel Distribution
Customizable Branding
Templates & Question Library
Role and User Management
Mobile Support
3rd-Party Integrations
Data Analysis and Visualization
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Also Featured in...
Qualtrics CoreXM Reviews
Ogunleye A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
A very Wonderful and encompassing App.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
A wide array of features to monitor customer behaviour towards a new Product and especially the Dashboard Design is so well detailed
What is your favorite aspect of this product?
Interacting with Dashboard on Qualtrics, the Realtime dashboard, and also the automatic update is a Superb feature.
What do you dislike most about this product?
It is not Beginner friendly, it has a lot of complex programs, that needs extensive tutoring and learning, but after going through this initial first stage it is wonderful experience from there.
What recommendations would you give to someone considering this product?
Though it is Pricey, it is the best when it comes to VOC related Programs, and it makes Getting Detailed and Functional Customer feedback easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rohit K.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best tool for Survey Programming
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Experience Management Platform: It goes beyond surveys, offering CXM, EXM, PXM, and BXM capabilities. Advanced Survey Features: Provides sophisticated question types, logic, and mobile optimization. Powerful Analytics: Real-time data analysis, customizable dashboards, text analytics, and predictive modeling. Focus on Experience Design: User-friendly interfaces, templates, and expert-designed question libraries.
What is your favorite aspect of this product?
Comprehensive feature set, advanced analytics capabilities, and user-friendly interface.
What do you dislike most about this product?
The product is bit pricing, Have learning curve for advanced features
What recommendations would you give to someone considering this product?
Define your needs clearly. Compare pricing options. Test the platform through trials or demos. Assess training and support needs. Gather feedback from other users. Plan for integration with other systems. Ensure security and compliance. Consider starting with a smaller implementation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jennifer P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
Great tool for surveys, easy to use!
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Intuitive design
What is your favorite aspect of this product?
How easy it is to use, very minimal time needed to be competent in Qualtrics
What do you dislike most about this product?
I wish there were more options for Look and Feel of survey, but this is minor
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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