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Qualified Logo Award Winner Product Badge
Qualified

Qualified

8.6 /10
Category
Qualified
8.6 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Other Integrations

90

Personalized Service

90

Leads Generation

88

Workflow Processing

87

Learning and Adaptability

86

Natural Language Processing

86

Intent Extraction

84

Artificial Intelligence Engine

84

Vendor Capability Ratings

Average 88

Ease of IT Administration

91

Quality of Features

90

Availability and Quality of Training

90

Vendor Support

89

Ease of Data Integration

88

Usability and Intuitiveness

88

Breadth of Features

88

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Qualified Reviews

Shivam Singh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Powerful real-time tools, but overwhelming.

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

What makes Qualified different is its focus on real-time communication, letting sales teams chat and video call with website visitors right away, which makes the sales process more interactive and effective.

What is your favorite aspect of this product?

My favorite aspect of Qualified is its real-time engagement features, which allow sales teams to connect with potential customers instantly. This immediate interaction helps build rapport and can lead to quicker sales decisions.

What do you dislike most about this product?

What I dislike most about Qualified is that it can be overwhelming for some users due to its many features and options, which might make it challenging to navigate and fully utilize right away.

What recommendations would you give to someone considering this product?

If you’re thinking about using Qualified, I suggest taking some time to explore all its features and getting comfortable with the platform to really make the most of its real-time communication tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

AKASH M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

"Qualified" is different because it has special features, works well with other systems, is easy to use, offers more customization, provides great support, is competitively priced, and has strong security.

What is your favorite aspect of this product?

I don’t have personal preferences, but many people appreciate a product's ease of use and its ability to integrate smoothly with other systems. These features often make daily tasks simpler and more efficient.

What do you dislike most about this product?

Without personal opinions, a common critique for many products can be their complexity or limited customization options. If a product is hard to use or doesn’t fit specific needs, it can be frustrating.

What recommendations would you give to someone considering this product?

Before choosing this product, make sure it fits your needs, compare it with other options, check if it works with your current systems, see if it’s easy to use, look into the support they offer, make sure the cost is right for you, and ensure it has good security.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Client's Interest First

William S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Does what matters

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Comprehensive. Intuitive. Proactive. Customizable. Usable.

What is your favorite aspect of this product?

It’s the cockpit of the SDR ship. You see intent. You know who to reach out to. Which companies to prioritize. Can act quick to solve customer inquiry. It’s the difference between having a retail associate in your store or having and empty store. It gives you the ability to meet the customer at the door and inquire of their interest and guide appropriately.

What do you dislike most about this product?

Engaging with a potential buyer who is not in the potential buyer persona segment and wasting time answering questions not geared toward sales.

What recommendations would you give to someone considering this product?

If you want to respond to people on your website and have a large team to delegate based on region, this seamlessly and instantaneously facilitates conversation to expedite sales engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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