Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Productboard
7.6 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
6% Neutral
90% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

88

Idea Management

86

Product Management

84

Visual Roadmap

83

User Needs Management

80

ALM Integration

80

Release Planning

79

Workflow Management

79

Strategic Vision

77

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Quality of Features

79

Breadth of Features

79

Business Value Created

78

Ease of IT Administration

76

Ease of Customization

73

Productboard Reviews

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamlined Product Management Excellence

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard stands out from similar products due to its user-friendly interface, customizable workflows, and seamless integration with other tools. Additionally, its AI-powered prioritization helps product managers make data-driven decisions and focus on what matters most. Overall, Productboard is a robust platform that streamlines product management processes and helps teams work more efficiently and effectively.

What is your favorite aspect of this product?

One of the most impressive things about this product is its AI-powered prioritization feature, which helps product managers make informed decisions and focus on what matters. It's a great way to streamline product management processes and make teams more efficient overall.

What do you dislike most about this product?

the pricing of Productboard is relatively high compared to other similar tools in the market

What recommendations would you give to someone considering this product?

When considering which product management tool to use, it's essential to view your product maturity, budget, and team's needs. If your team is already familiar with product management concepts, Productboard could be a great choice, but if you're starting, you might want to consider a more straightforward tool. Remember that Productboard is a paid tool, so the budget should also be a factor in your decision. Additionally, ensure that the features offered by Productboard align with your team's needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Riley W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

The Ultimate Tool for Efficient Collaboration.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

A differentiator of Productboard is its feature prioritization system. The ability to gather feedback, ideas, and requests from various sources and effectively prioritize them based on user impact and business value sets Productboard apart. Additionally, the seamless integration with popular collaboration tools and the intuitive user interface makes it a standout choice among similar products.

What is your favorite aspect of this product?

Our favorite aspect of Productboard is its customer feedback management capabilities. The platform provides a centralized hub to collect, organize, and analyze customer feedback, allowing us to make data-driven product decisions. The integration with customer support systems and user research tools makes it easy to capture valuable insights and turn them into actionable improvements.

What do you dislike most about this product?

While Productboard offers a robust set of features, one area that could be improved is the reporting and analytics capabilities. It would be beneficial to have more customizable reporting options and advanced analytics features to gain deeper insights into product performance and user behavior.

What recommendations would you give to someone considering this product?

I would highly recommend Productboard to anyone seeking an efficient and collaborative product management solution. It's important to invest time in properly setting up and configuring the tool to align with your team's workflow and needs. Additionally, take advantage of the available integrations to seamlessly connect Productboard with your existing tools and maximize its potential for streamlining your product management process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Zoey W.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent software for managing products.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

It is distinct from other programs in that it possesses an intuitive interface that is simple to use and straightforward to configure.

What is your favorite aspect of this product?

Productboard stands out due to the flexibility it provides in terms of making changes to existing plans. I have the ability to customize the roadmap view for each of my partners. Accessing information on product development in real time is also very helpful to me. Last but not least, I learn what consumers value most with the use of Productboard's input collecting and prioritizing tools.

What do you dislike most about this product?

I adore Productboard and all of its capabilities, but sometimes it feels like there are too many options. Because of the wide variety of features offered by the available plans, I find the pricing structure to be a bit opaque as well. Finally, software interface configuration and personalization can be difficult.

What recommendations would you give to someone considering this product?

Productboard is a feature tracking tool that I suggest to others since it enables me to monitor not just all of my features but also the customer feedback and insights that enhance the value of those features. I have a greater sense of assurance in the choices that we make as a team as a result of the use of prioritization tools that make use of that data source and our capacity to map value versus effort.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Saves Time

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