What is Playbooks by InsideSales?
Create meaningful conversations with prospects and customers to accelerate revenue results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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64 Likeliness to Recommend
1
Since last award
58 Plan to Renew
1
Since last award
52 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+45 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Playbooks by InsideSales?
Pros
- Friendly Negotiation
- Trustworthy
- Enables Productivity
- Saves Time
Cons
- Slower Product Innovation
- Less Inspiring
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dialer Integration
Call Management
CRM Integration
E-Mail Integration
Workflow Automation
Sales Analytics
Pipeline Management
Omnichannel Campaign Management
E-Mail Campaign Management
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of Customization
Ease of Implementation
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Playbooks by InsideSales Reviews
Kyle B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Easy to use, but not innovating enough
Likeliness to Recommend
What differentiates Playbooks by InsideSales from other similar products?
It works very well with SalesForce. Solid integration and very easy to build out plays/workflows. The leaderboard tracking is also very nice too.
What is your favorite aspect of this product?
The very robust integration with SalesForce.
What do you dislike most about this product?
It doesn't innovate enough. There are many things that OutReach, Gong and SalesLoft can do that I don't believe Inside Sales has the ability to do. We left Inside Sales Playbook for SalesLoft now we also use Gong.
What recommendations would you give to someone considering this product?
Great beginner tool for saving time on your sales team to automate campaigns, dial directly within SalesForce. It's much more simple than many of it's competitors.
Pros
- Respectful
- Fair
- Client's Interest First
- Generous Negotitation
Cons
- Commodity Features
- Slower Product Innovation
Please tell us why you think this review should be flagged.
James L.
- Role: Finance
- Industry: Biotechnology
- Involvement: Initial Implementation
Submitted Mar 2023
Easy to use, but pricey, however premium worth
Likeliness to Recommend
What differentiates Playbooks by InsideSales from other similar products?
Not so much different
What is your favorite aspect of this product?
Interface is cool
What do you dislike most about this product?
Nothing at al
What recommendations would you give to someone considering this product?
Do your due diligence
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Cons
- Less Respectful
- Slower Product Innovation
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Anirudh D.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2023
Great product but a tad bit expensive
Likeliness to Recommend
What differentiates Playbooks by InsideSales from other similar products?
it is very easy to use
What is your favorite aspect of this product?
Customer support responsiveness
What do you dislike most about this product?
It's a bit pricey
What recommendations would you give to someone considering this product?
Go for it
Pros
- Respectful
- Fair
- Altruistic
- Acts with Integrity
Cons
- Less Inspiring
Please tell us why you think this review should be flagged.
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