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Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
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Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Claire M.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product with strong time tracking features

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

Paymo is focused on a few features : per project task management, time tracking per task, and invoicing. For my freelancing activity it’s perfect because I bill my clients based on the time spent and need to track my time efficiently. The desktop time tracking app is a but complicated but very useful.

What is your favorite aspect of this product?

Time tracking features and reports on time spent.

What do you dislike most about this product?

There are some things that still annoy me even after 6 years using Paymo. The invoicing features are not secured, it’s possible to edit an invoice after sending it, and even to delete an invoice that has been marked as payed ! Compared to other tools offering invoicing features it’s weak regarding finance management. I also dislike that the product does not manage the fact that a project can be invoiced with a daily rate instead of an hourly rate, here in France daily rate is the norm.

What recommendations would you give to someone considering this product?

If you want a cheap tool that integrates task management, time tracking and billing for your freelance activity, give it a try. For a team, I don’t know.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful
  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Streamlined Project Management with Paymo

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Client's Interest First
  • Appreciates Incumbent Status
  • Security Protects

Shams A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Paymo is a streamlined project management tool.

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

The differentiator about Paymo is the set of features that I could integrate project management, team collaboration, and invoicing all into one platform.

What is your favorite aspect of this product?

Paymo excels in time tracking and invoicing on its platform which is my favorite aspect.

What do you dislike most about this product?

it's pricier than asana for project management tool, and for invoicing and time management it's a no brainer deal.

What recommendations would you give to someone considering this product?

I'll suggest them to go ahead with this as Paymo offers wide range of features available on its platform.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

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