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Paymo Logo
Paymo

Paymo

Composite Score
8.2 /10
CX Score
8.5 /10
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Category
Paymo
8.2 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 88

Collaboration

92

Time & Expense Tracking

90

Planning and Scheduling

87

Reporting

85

Hierarchical Task Management

84

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Implementation

80

Vendor Support

79

Availability and Quality of Training

78

Ease of Customization

72

Paymo Reviews

Zille H.

  • Role: Consultant
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

effective and easy to use, but there is potential

Likeliness to Recommend

7 /10

What differentiates Paymo from other similar products?

Paymo distinguishes itself from other applications with its straightforward yet all-inclusive work management, time tracking, and resource allocation combination. In addition to providing necessary functionality like Gantt charts, time billing, and invoicing, its user-friendly interface and emphasis on small to medium-sized teams make it simple to implement without overwhelming users. In contrast to other project management solutions, Paymo is designed to satisfy the demands of small enterprises and independent contractors and provides clear pricing.

What is your favorite aspect of this product?

My favorite feature of Paymo is its user-friendly interface, which enables teams of various sizes to manage projects effectively and easily. Time is saved and complexity is decreased when task management, time tracking, and resource planning are all easily integrated into a single platform. Without the need for extra tools, this all-in-one solution makes it exceptionally convenient for users to manage team responsibilities, check project progress, and even handle billing.

What do you dislike most about this product?

Paymo's limited customization possibilities for sophisticated features are what I find most annoying. Although it provides an excellent suite of tools for small to medium-sized teams, some users can find it inflexible, especially for larger companies or more complicated workflows. Its less thorough connections with specialized or industry-specific technologies may also make some users feel constrained, which could reduce its applicability in highly specialized settings.

What recommendations would you give to someone considering this product?

With its great task tracking and invoicing tools, Paymo is perfect for small to medium-sized teams looking for easy, effective project management. But for bigger or more complicated demands, it might not have specialized integrations or sophisticated customisation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Shir H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The perfect tool to raise the level of tracking

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is very organized for tracking tasks and detecting errors through coordination between the team. Unlimited customization ensures that all administrative and financial requirements are completed continuously from one place.

What is your favorite aspect of this product?

I loved the clear vision I get from Paymo daily, and how it maintains team harmony without the help of any additional applications. The best thing is that Paymo integrates completely with email and makes communicating with customers smooth, and I loved how easy it is to export and import financial data or invoices from the accounting department, which enhances documentation with transparency.

What do you dislike most about this product?

It's not a flaw, but an advantage. Adapting to Paymo and proper customization may take time at first, but in the end, it ensures that everyone works at their maximum efficiency and in a way that is consistent with the workflow of the team.

What recommendations would you give to someone considering this product?

Paymo's flexibility and accuracy in managing tracking for all operations has improved our performance and customer satisfaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Allie I.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Eliminates the complexity of follow-up

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo made it simple to create task groups, linking each task to its associated resources and clients directly. It makes communication with clients or colleagues direct, which improved adherence to closing dates.

What is your favorite aspect of this product?

I loved Paymo's ease of customization for any project, allowing us to organize and update tasks easily. Paymo's strength is its ability to efficiently link everything related to any task from reports, invoices, and emails, which facilitates access and speeds up the completion of the required and follow-up successfully. I loved the dashboards, easy to customize and easy to link to any data source we need to display.

What do you dislike most about this product?

Paymo's simple design achieves a non-confusing division of the workspace, making it easy to complete tasks as required.

What recommendations would you give to someone considering this product?

Paymo enabled us to manage updates efficiently, maintain continuous coordination and accurate follow-up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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