What is Paychex Expense Management?
Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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75 Likeliness to Recommend
11
Since last award
73 Plan to Renew
17
Since last award
68 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
+45 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paychex Expense Management?
Pros
- Enables Productivity
- Respectful
- Saves Time
- Reliable
Cons
- Under Delivered
- Less Friendly Negotiation
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Receipt Image Submission
Expense Detail Tracking
Desktop Browser Support
Mobile App or Mobile Browser Support
Single Sign-On (SSO)
Expense Itemization
Approval Workflow
Travel and Accommodation Booking
Travel Profile
Optical Character Recognition
Expense Policy Aware
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Vendor Support
Business Value Created
Paychex Expense Management Reviews
Binoj R.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2023
Great new Expense management system.
Likeliness to Recommend
What differentiates Paychex Expense Management from other similar products?
Paychex's expense management services can often be tailored to the specific needs of a business, accommodating various expense types and approval workflows.
What is your favorite aspect of this product?
Reporting and Analytics
What do you dislike most about this product?
pricing of Paychex's expense management services
What recommendations would you give to someone considering this product?
Understand Paychex's pricing structure for expense management services. Ask for a detailed breakdown of costs and consider how they fit within your budget. Compare pricing with other expense management providers to ensure competitiveness.
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Caring
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Bhasker P.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Paychex has worked well
Likeliness to Recommend
What differentiates Paychex Expense Management from other similar products?
Harder to use
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not easy to navigate
What recommendations would you give to someone considering this product?
Look around before choosing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gaurav K.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use and efficient
Likeliness to Recommend
What differentiates Paychex Expense Management from other similar products?
Easy to use and manage
What is your favorite aspect of this product?
Ease of use and integration with payroll
What do you dislike most about this product?
I am very happy with the product.
What recommendations would you give to someone considering this product?
Discuss your needs with customer care and they are very responsive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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