What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Call Management
Omnichannel Campaign Management
Pipeline Management
Dialer Integration
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
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Outreach Reviews
Brooke B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Best option on the market
Likeliness to Recommend
What differentiates Outreach from other similar products?
Visionary product team. Solution geared towards the entire revenue suite, not just outbounding or just marketing or just sales leaders -- it's for everyone.
What is your favorite aspect of this product?
Intuitive and user friendly. Data analytics. Drives revenue efficiency. Enterprise grade.
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
It's the best tool to out there and the most value is seen when there's a dedicated Platform Manager and content manager. Don't expect implementation to be successful if you're asking a sales leader/marketer/etc. to just add this to their workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anal P.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Best in class ABM tool for prospecting
Likeliness to Recommend
What differentiates Outreach from other similar products?
The ease of use of outreach helps the team to get ramp up quickly. Also it's one of the clean tool with respect to connection with CRM like salesforce. Also helps to retrieve call data and also record the calls.
What is your favorite aspect of this product?
The calling and email sequence features are the best. They help our team do ABM prospecting and help us generate interest through cold activities.
What do you dislike most about this product?
The integrations with salesforce are not 100% true and needs manual intervention. Also incapabilities on API integration front which can be looked upon.
What recommendations would you give to someone considering this product?
Not much, just have clear flow of data from outreach to CRMs
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Frank H.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2024
Daily time-saver!
Likeliness to Recommend
What differentiates Outreach from other similar products?
The ease of use and sequence visibility helps out a ton! I used Salesloft before and it does not compare to Outreach!
What is your favorite aspect of this product?
The layout is the main reason I am able to keep my prospects engaged, and keep the sequence streamline.
What do you dislike most about this product?
This could just be me, but we are unable to connect my Zoom number into outreach. Any inbound calls come in through Zoom and interrupts while I'm on a call in outreach. Maybe it's a specific integration but it's inconvenient
What recommendations would you give to someone considering this product?
This product is an industry leader for a reason, I would highly recommend using outreach.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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