Oracle

Oracle CPQ

Composite Score

7.6 /10

CX Score

8.1 /10

23 Reviews Write a Review

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What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Feature Ratings

Average 78

Product and Service Configuration

Quote Development and Administration

Guided Selling

Rules Engine

Visual Configuration

Reporting and Analytics

Workflow & Approvals

Multi Currency

Application Integration

Discounting Management

Catalog Management

Vendor Capability Ratings

Average 78

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Oracle CPQ Reviews

Beauty M.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Amazing product,fairly priced

Likeliness to Recommend

10 /10

What differentiates Oracle CPQ from other similar products?

I fell like it has advanced product configuration than most on the market

What is your favorite aspect of this product?

It enhances customer satisfaction

What do you dislike most about this product?

It can be complex to use at times

What recommendations would you give to someone considering this product?

This is by far one of the best I have used

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Gina G.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Oracle CPQ has strong configuration capabilities

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

With its powerful configuration capabilities, Oracle CPQ allows users to generate quotes and complicated orders quickly and easily by configuring products according to customer needs. The experience is fantastic and saves a lot of time.

What is your favorite aspect of this product?

It is easy to reach an agreement with the supplier. Simple to monitor and control. Using the product is very easy for the average consumer.

What do you dislike most about this product?

Customizing the schema can be complicated. The learning curve for the first steps could be steep. CPQ tools can be complicated at times.

What recommendations would you give to someone considering this product?

Overall, setting up Oracle CPQ was a worthwhile effort as it greatly accelerated sales of goods, services, and solutions for the company.

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Thomas W.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Great CPQ software that makes everything easy.

Likeliness to Recommend

7 /10

What differentiates Oracle CPQ from other similar products?

One thing that makes this program unique is the whole stack of cloud software and platform services it provides.

What is your favorite aspect of this product?

One of my favorite things about Oracle is how simple and straightforward it is. Both management and employees will find it easy to use, and it efficiently communicates vital information.

What do you dislike most about this product?

I don't like Oracle since getting even the most basic information requires a lot of verifications and processes.

What recommendations would you give to someone considering this product?

Since it can quote products and keep tabs on all pricing offers, both past and present, I think it's a great tool.

Pros

Reliable
Efficient Service
Saves Time
Client's Interest First

Oracle CPQ

What is Oracle CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Oracle CPQ Ratings

85 Likeliness to Recommend

1 Since last award

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Oracle CPQ Reviews

Beauty M.

Amazing product,fairly priced

Likeliness to Recommend

Pros

Gina G.

Oracle CPQ has strong configuration capabilities

Likeliness to Recommend

Pros

Thomas W.

Great CPQ software that makes everything easy.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Product and Service Configuration

Quote Development and Administration

Guided Selling

Rules Engine

Visual Configuration

Reporting and Analytics

Workflow & Approvals

Multi Currency

Application Integration

Discounting Management

Catalog Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Vendor Support