Oracle

Oracle Commerce

Composite Score

8.0 /10

CX Score

8.2 /10

96 Reviews Write a Review

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What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

2026 Emotional Footprint Champion

2026

Conflict Resolution

2026

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

2 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

10 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative

8% Neutral

89% Positive

Pros

Acts with Integrity
Fair
Security Protects
Effective Service

Feature Ratings

Average 79

Catalog Management

Order Management

Content Localization

Retargeting Capabilities

Predictive Recommendations

Integrated Search

Reporting and Analytics

Payment Processing

Customer Order Portal

Microsite Management

Content Management

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2B eCommerce

Score 8.0

View Oracle Commerce in this category (opens in a new tab)

Oracle Commerce Reviews

Mohd A.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful but Complex, Best for Big Business Only

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce is better for big businesses cause it is super customizable, handles complex stuff well and connects easily with other systems—unlike simpler platforms

What is your favorite aspect of this product?

I like how it let you customize almost everything and handle big traffic without crashing. That is kind a cool for large business, even if it is bit complex to setup.

What do you dislike most about this product?

It is to complex sometimes, like not easy to setup or change things quickly.You need good team to manage it, else it can be headache.

What recommendations would you give to someone considering this product?

If you think to use Oracle Commerce, make sure you got strong dev team and clear plan. It is very powerful, but not easy tool to play with. Do not go for it if your business still small or just starting out.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Rodgers S.

Role: Sales Marketing
Industry: Entertainment
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic and very simple to use

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

The features are unique

What is your favorite aspect of this product?

Easily customizable

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

If you want value for your money, go for oracle

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akhil Kumar V.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Powerful but complex

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

What makes Oracle Commerce different is its ability to handle large scale e-commerce with strong personalization and integration options. It’s built for enterprises that need flexibility and scalability.

What is your favorite aspect of this product?

My favorite part is the personalization features. It helps create a tailored shopping experience that can really boost customer engagement.

What do you dislike most about this product?

What I don’t like is the steep learning curve. It can take time and skilled resources to fully unlock its potential.

What recommendations would you give to someone considering this product?

If someone is considering Oracle Commerce, I’d suggest it if you’re running a big business with complex needs. It’s very powerful, but be ready to invest in proper setup and training.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle Commerce

What is Oracle Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Oracle Commerce Ratings

87 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Localization The solution provides support for multiple languages and currencies.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Customer Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Content Management Includes collaboration, check-in/check-out, and version control.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2B eCommerce

Oracle Commerce Reviews

Mohd A.

Powerful but Complex, Best for Big Business Only

Likeliness to Recommend

Pros

Rodgers S.

Fantastic and very simple to use

Likeliness to Recommend

Pros

Akhil Kumar V.

Powerful but complex

Likeliness to Recommend

Pros

Most Popular Oracle Commerce Comparisons

Shopify

Adobe Commerce

Shopify Plus

WooCommerce

Square Online

Agentforce Commerce B2C

Feature Ratings

Catalog Management

Order Management

Content Localization

Retargeting Capabilities

Predictive Recommendations

Integrated Search

Reporting and Analytics

Payment Processing

Customer Order Portal

Microsite Management

Content Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement