OptionsXpress Customer Reviews 2024

OptionsXpress

Composite Score

7.5 /10

CX Score

8.1 /10

7 Reviews Write a Review

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What is OptionsXpress?

optionsXpress is an online investing platform. It allows you to trade stocks, options, and futures from anywhere with an internet connection.

Company Details

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OptionsXpress Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OptionsXpress?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Trade Management

Multi Currency

Banking Risk Management

Stock Management

Portfolio Management

Collateral Management

Currency Conversion

Currency Quotes

Margin Management

Currency Exchange Market Management

Analytics and Reporting

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

OptionsXpress Reviews

Tribhuwan T.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use, but a bit pricey

Likeliness to Recommend

6 /10

What differentiates OptionsXpress from other similar products?

Unique features

What is your favorite aspect of this product?

Easy accessibility

What do you dislike most about this product?

Delay is support

What recommendations would you give to someone considering this product?

Prompt support system

Pros

Trustworthy
Unique Features
Efficient Service
Caring

Maurice W.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

My Experience With OptionsXpress

Likeliness to Recommend

9 /10

What differentiates OptionsXpress from other similar products?

The software is ideal in that it can be used from any location as it allows online trading

What is your favorite aspect of this product?

I like the security features of OptionsXpress It makes online trading easy and straightforward Can be used anywhere anytime

What do you dislike most about this product?

No serious dislikes as OptionsXpress has been great

What recommendations would you give to someone considering this product?

When it comes to online trading, OptionsXpress offers great features and is extremely capable

Pros

Helps Innovate
Unique Features
Efficient Service
Caring

Tjhin F.

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

recommended for first time learning options

Likeliness to Recommend

9 /10

What differentiates OptionsXpress from other similar products?

now optionsxpress acquired by Charles Schwab , so now Charles Schwab condition applied

What is your favorite aspect of this product?

in the past , optionsxpress was my first broker when i learned about options trading, i can use the demo account without sending money deposit first,, and i learn everything about options trading from optionsxpress

What do you dislike most about this product?

the comission of options trading relatively high, about $14,95/ contract options.. for bigger contract , the comission decrease smaller..about $12/contract options

What recommendations would you give to someone considering this product?

i think optionsxpress has become history already since acquired by Charles Schwab in march 2011..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OptionsXpress

What is OptionsXpress?

Company Details

Need Assistance?

OptionsXpress Ratings

84 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love OptionsXpress?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Collateral Management Includes collateral tracking, valuations, and settlements.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Currency Quotes Includes currency comparisons and real-time currency rates.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

OptionsXpress Reviews

Tribhuwan T.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Maurice W.

My Experience With OptionsXpress

Likeliness to Recommend

Pros

Tjhin F.

recommended for first time learning options

Likeliness to Recommend

Pros

Feature Ratings

Trade Management

Multi Currency

Banking Risk Management

Stock Management

Portfolio Management

Collateral Management

Currency Conversion

Currency Quotes

Margin Management

Currency Exchange Market Management

Analytics and Reporting

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features