NetSupport School Logo
NetSupport School Logo
NetSupport Inc

NetSupport School

8.1 /10
Category
NetSupport School
8.1 /10

What is NetSupport School?

NetSupport School is the market-leading classroom software solution for schools. Working across all platforms, NetSupport School supports a teacher with a wealth of dedicated assessment, monitoring, collaboration and control features to ensure they can leverage the very best from their ICT equipment.

Company Details


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NetSupport School Ratings

Real user data aggregated to summarize the product performance and customer experience.

86 Likeliness to Recommend

91 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetSupport School?

6% Negative
17% Neutral
77% Positive

Pros

  • Respectful
  • Trustworthy
  • Acts with Integrity
  • Fair

Feature Ratings

Average 80

Classroom Management

89

Instructor Led Training

81

Online Learning

81

Assessments and Quizzes

80

Student Collaboration

78

Content Management

78

Course Management

77

Content Creation

76

Analytics and Reporting

74

Gradebook

73

Vendor Capability Ratings

Average 76

Breadth of Features

82

Vendor Support

80

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Ease of Implementation

77

Product Strategy and Rate of Improvement

72

Ease of Customization

69

Availability and Quality of Training

69

NetSupport School Reviews

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Faculty use in our active learning rooms

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Respectful
  • Client's Interest First
  • Generous Negotitation
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Potentially a great product but challenging.

Likeliness to Recommend

6 /10

Pros

  • Caring
  • Helps Innovate
  • Trustworthy
  • Efficient Service

Cons

  • Less Friendly Negotiation

Randall C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

We use Net Support Software Daily in our College

Likeliness to Recommend

7 /10

What differentiates NetSupport School from other similar products?

The installation of NetSupport is a little more complex that other systems I've used at other facilities. Usability is very easy and initiative for my Testing Technicians to use.

What is your favorite aspect of this product?

It's ease of use once it's installed.

What do you dislike most about this product?

Due to the size and spread out of our College over the valley it can get complex when ironing out the installation. At first we had difficulty, but I've got a great Knowledge base article I follow.

What recommendations would you give to someone considering this product?

Shop around. There are many others out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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