What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Surveys and Polling
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Shir H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
For sustainable collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
Easy to use, ideal for all expertise, facilitates visual tracking remotely. Very good for ensuring that meeting inputs are linked and clear workflows are organized for everyone.
What is your favorite aspect of this product?
I really like the templates, the starting point gives the idea you need. I liked the ease of collecting and formatting inputs in an attractive way. It is easy to update at any time. Documentation of all modifications is great. I liked the ease of setting permissions. Exporting Mural outputs is easy, ensuring they are easily shared in reports and dashboards.
What do you dislike most about this product?
Mural is bug-free, and it is impossible for it to slow down at any stage.
What recommendations would you give to someone considering this product?
I recommend it, it creates diverse and effective paths that ensure continuous collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric W.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
The White Board Solution for Remote Collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL is strong in many ways, which distinguishes it from others. Its specialization is augmenting visual workflow. It offers many promising tools, including shapes, drawing tools, icons, and sticky notes, which assist our team in ideating and unifying their ideas visually. Compared to others, it is a top choice for teamwork.
What is your favorite aspect of this product?
Its facilitation superpower-like features, enable us to manage the large size of groups and to keep their focus sustained, which is the priority of virtual collaboration. This software is easy to navigate and user-friendly, creating ease for its users whether they are experts or novices. Its comprehensive library gives structure for brainstorming, strategic planning, and retrospectives, thus saving us maximum time.
What do you dislike most about this product?
It is all-in-one software with powerful features in it. However, some areas need attention for improvement. It is a feature-rich platform. Its advanced facilitation features require an investment of time and more initial training for a better understanding of its functioning.
What recommendations would you give to someone considering this product?
The facilitating and robust collaborative features of Mural make it highly fit for those working in teams and conducting workshops, and brainstorming sessions frequently. It is very intuitive for basic working tasks, but the advanced feature requires basic training before implementation to maximize its potential.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Brooke B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Great for internal and external collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
Super easy to use, intuitive design, makes collaboration easy
What is your favorite aspect of this product?
The ability to lead dynamic white board sessions virtually
What do you dislike most about this product?
The premium version is a bit confusing when logging into workspaces -- have had some boards get stored in the wrong area and it impacted team events
What recommendations would you give to someone considering this product?
Do the free tutorials, they're helpful
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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