What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Backup Automation
Replication for Long Term Storage and Disaster Recovery
Application Awareness
Backup of Cloud Based Data
Backup Monitoring and Reporting
Physical Backup for Multiple Platforms
Virtual Machine Backup
Replication for High Availability
File Explorer Granular Restore
Deduplication Implementation
Integration With Storage Arrays
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
MSP360 Managed Backup Reviews
Kimberly C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Secure and affordable backups
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 Managed Backup offers flexible cloud storage compatibility, centralized management, and cost-effective pricing, making it a versatile solution for MSPs and IT departments seeking reliable, scalable backup services.
What is your favorite aspect of this product?
My favorite aspect of MSP360 Managed Backup is its flexibility in integrating with multiple cloud storage providers, giving users the freedom to choose the most suitable and cost-effective option for their needs.
What do you dislike most about this product?
What I dislike most about MSP360 Managed Backup is its learning curve for new users, as the interface and settings can be a bit complex to navigate without prior experience or support.
What recommendations would you give to someone considering this product?
I’d recommend starting with the free trial to explore its features, ensuring compatibility with your preferred cloud storage. Also, invest time in training or support to overcome the initial learning curve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Marco B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Perfect for white labeling a back up service.
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
End to end, as a reseller of MSP backup solutions we have everything in one place. A true one stop shop.
What is your favorite aspect of this product?
Automated self service setup for clients.
What do you dislike most about this product?
Everything is good. If they did our marketing for us or brought us customers we'd be in heaven.
What recommendations would you give to someone considering this product?
Don't look anywhere else. Everything you need is right here.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mike B.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2024
Best desktop backup solution I've ever used
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Ease of use. It was easy to install and deploy this solution on a desktop in a minimal amount of time. Every day I get a report making me feel confident my data is backed up successfully.
What is your favorite aspect of this product?
Ease of initial deployment
What do you dislike most about this product?
The user interface is a bit low-tech. I would like to see a better UI.
What recommendations would you give to someone considering this product?
Give the product a trial like I did at first. It is very full featured.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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