What is Mouseflow?
Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.
Company Details
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mouseflow?
Pros
- Efficient Service
- Fair
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Customer Journey Modelling
Conversion Analysis
Audience Segmentation
Customer Value Analysis
Social Media Analytics
Device and Browser Analytics
Paid Search Integration
Audience Demographics
API Framework
Search Engine Optimization
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Mouseflow Reviews
Elvis R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Guarantees a better website experience
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
Unlike others, it has interactive Heatmaps that show where users click, how they move around the page and where they leave the site, as well as recording user sessions that allow us to see exactly how they interact with our website.
What is your favorite aspect of this product?
It has a greater number of lko functions that make it a tool that I like more. This software helps identify areas for improvement and understand the behavior of visitors, which allows us to make more informed decisions to optimize conversion.
What do you dislike most about this product?
The interface can be a little overwhelming at first, especially for less technical users
What recommendations would you give to someone considering this product?
I recommend this software for those looking to improve the user experience on their website and optimize their conversions. It is especially useful in specific scenarios such as optimizing conversion funnels and identifying friction points in the purchasing process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Naveen S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Best tool in this segment. Highly recommended
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
It provides accurate recoding of user sessions for my website. That helps me to understand my user behaviour.
What is your favorite aspect of this product?
I like its accurate session recordings that can easily available to me. Best tool highly recommended
What do you dislike most about this product?
Sometimes its recoding time is not matched with my crm data.
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mathilde N.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2023
Track User Behavior to Mitigate Financial Risk
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
Mouseflow's scroll heatmaps provide a visual representation of how far down a page users tend to scroll before exiting. This helps identify areas where content placement, layout, and engagement can be improved to keep visitors progressing towards conversion. For instance, on pricing pages, I noticed dropoffs before users reached key information lower down. Bringing that content higher up can increase conversions. The visual heatmaps and session replays provide unprecedented visibility into user behavior. This allow me to pinpoint friction points and opportunities to improve conversion.
What is your favorite aspect of this product?
With Mouseflow, I can play back individual user meetings as though I'm watching them. That allows me to easily spot usability issues and barriers that may not be obvious at first glance. For example, I noticed many users hesitating before entering sensitive information into certain forms. We optimized field labels and descriptions to mitigate this obstacle to conversion. My top priority is to identify and mitigate risk exposure for my firm. That's why Mouseflow has become an invaluable tool in my tech stack. This innovative software records every mouse movement, click, scroll, form submission, and keyboard input on our website.
What do you dislike most about this product?
The mobile experience could be improved. The mobile toolkit lacks certain details that are available for desktops, but it is still useful. Expanding the mobile toolkit to match the desktop's capabilities would enable more targeted mobile optimization.
What recommendations would you give to someone considering this product?
Mouseflow's tracking can be seamlessly integrated and configured without the need for complex setup or tedious coding. Implementation takes only a few minutes, thanks to the JavaScript snippet that I add to site pages. Signing up, choosing a plan, and copying/pasting the script is all that is required. Recording begins instantly, without the need to manually tag pages. The dashboard for managing recordings and analytics is also appreciated. Mouseflow provides an unparalleled window into user behavior, exposing nuances and UX flaws that no other analytics platform can match. By optimizing based on user actions,
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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