What is Moogsoft?
Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMoogsoft Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Moogsoft.
81 Likeliness to Recommend
1
Since last award
93 Plan to Renew
67 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Moogsoft?
Pros
- Continually Improving Product
- Efficient Service
- Includes Product Enhancements
- Helps Innovate
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Discovery Data
Analyze Activity Data
Data Visualization
Security Operations Automation
Change Control Automation
Incident Management Automation
Operational Task Automation
Problem Management Automation
Machine Learning
Performance & Capacity Management Automation
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Moogsoft Reviews
Jeremy W.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Moogsoft centralizes alerts from monitoring tools
Likeliness to Recommend
What differentiates Moogsoft from other similar products?
With Moogsoft, everyone has access to a shared platform. Detecting duplicate alerts is very simple. Correlates can be made for all relevant warnings. One of the AIOps tools is open source. All of our alarms are now consolidated in one convenient location, which greatly simplifies our problem. Value-adding features such as event management and observability are also available. The only thing you need to know is how to implement workflow functions.
What is your favorite aspect of this product?
I like that Moogsoft can be used easily. You can easily access and understand all circumstances and incidents through workflows. They also have excellent customer service. Furthermore, the cloud system is useful and easy to use.
What do you dislike most about this product?
Our experiences with previous versions of Moogsoft were not ideal, but the software has improved greatly thanks to continued product improvements, and the newer Enterprise versions are even better. The user interface is where most of the work will be done.
What recommendations would you give to someone considering this product?
Perform predictive monitoring with the help of AI and consolidate alerts from various monitoring systems. Centrally manage the creation of incidents according to metallic CI classification.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
KAMAL V.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use.
Likeliness to Recommend
What differentiates Moogsoft from other similar products?
Its features that ingroove AI at its best .
What is your favorite aspect of this product?
The differentiation made in between the details for clients make it our favorite aspect.
What do you dislike most about this product?
Nothing as such its AI has developed a vast spectrum for itself in market.
What recommendations would you give to someone considering this product?
Best to way to use and deal in through.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Acts with Integrity
Please tell us why you think this review should be flagged.
Jossie A.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Works great
Likeliness to Recommend
What differentiates Moogsoft from other similar products?
works great in the background you dont even notice it is there
What is your favorite aspect of this product?
finds the problem and fixes ut before it becomes an issue
What do you dislike most about this product?
it does crash they system occasionally
What recommendations would you give to someone considering this product?
great to work with, just do your research
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.