What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Chris M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Why I chose SurveyMonkey
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Unlike other survey tools I have tried, it feels like a helpful friend guiding me through my tasks. This makes creating surveys a breeze even for someone who is not a tech wizard.
What is your favorite aspect of this product?
SurveyMonkey Enterprise is an awesome tool that helps you create surveys and get feedback easily. It is perfect for schools, hospitals and many businesses. Its strong security features protect your information while making it simple to ask and receive answers.
What do you dislike most about this product?
It is a perfect platform, its all services are working great even the customer support is superb and responsive.
What recommendations would you give to someone considering this product?
It is a good tool for anyone who loves making surveys and wants to hear what others think. It takes the stress out of getting feedback and makes it feel like a fun project. You might really enjoy it, just like I do.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Lisa G.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
The Super Smart Survey Helper
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The specialty of SurveyMonkey is its friendly design.
What is your favorite aspect of this product?
One of the best things about SurveyMonkey is the colorful graphs and charts that show the survey results. Seeing my answers turn into bright pictures is so exciting. It helps me understand the information better and I love sharing these visuals with my team. It feels like I am showing them a cool treasure map of feedback.
What do you dislike most about this product?
A little con I noticed is that it can be slow sometimes especially when I am working on big surveys with lots of questions. Waiting for the pages to load can be annoying. I really wish it could run faster so I could see my results without the long wait.
What recommendations would you give to someone considering this product?
I definitely say go for it.
Pros
- Performance Enhancing
- Inspires Innovation
- Saves Time
- Respectful
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Naveen G.
- Role: Human Resources
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2024
Quick way to collect surveys with simplest design
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey's simplest design and easy to use makes it one of the best tool for quick surveys
What is your favorite aspect of this product?
Being an HR, it gives me freedom to get employees opinion about trainings or programmes and helps with the accurate data.
What do you dislike most about this product?
There could have been more customisation options and few different ways to reflect the data/surveys
What recommendations would you give to someone considering this product?
You should consider Survey Monkey for collecting quick responses in simplest way.
Pros
- Reliable
- Enables Productivity
- Caring
- Helps Innovate
Please tell us why you think this review should be flagged.
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