What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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Awards & Recognition

ManageEngine Site24x7 won the following awards in the Network Monitoring - Enterprise category

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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Site24x7.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative
5% Neutral
95% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Acts with Integrity

Feature Ratings

Average 80

Operational Dashboard

82

Network Reporting

80

Network Analytics

80

Traffic Monitoring

80

Network Mapping

80

Network Performance Management

79

Network Quality of Service

78

Network Environment Monitoring

77

Network Configuration Management

77

Network Compliance Management

77

Vendor Capability Ratings

Average 77

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Vendor Support

79

Business Value Created

79

Usability and Intuitiveness

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Ease of Customization

74

Breadth of Features

74

Availability and Quality of Training

73

ManageEngine Site24x7 Reviews

Gurumallesh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Reliable performance monitoring with minor gaps

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

Unified Platform: Provides monitoring for websites, applications, servers, cloud services, networks, and real user experience—all within a single platform. Custom Dashboards: Intuitive dashboards tailored to provide a clear overview of performance metrics Pay-As-You-Go: Pricing model ensures that businesses only pay for the features they need. Anomaly Detection: Proactively detects unusual activity or performance degradation Real User Monitoring (RUM): Tracks real-time user experiences across geographic regions.

What is your favorite aspect of this product?

My favorite aspect of ManageEngine Site24x7 is its all-in-one monitoring capability, which brings together website, application, server, network, and cloud monitoring into a single, user-friendly platform. This comprehensive approach eliminates the need for multiple tools, streamlining operations and providing a centralized view of system performance. Additionally, the platform's affordability and extensive integration options make it accessible and adaptable to businesses of all sizes.

What do you dislike most about this product?

I dislike most about ManageEngine Site24x7 is its limited advanced analytics and customization options. While it offers robust monitoring features, the reporting and dashboards could be more flexible and detailed to meet the needs of power users

What recommendations would you give to someone considering this product?

Evaluate Your Needs: Determine your monitoring requirements (websites, applications, cloud, network) to ensure the product aligns with your priorities Leverage Integrations: Make full use of the platform's integration capabilities with third-party tools like Slack, PagerDuty, and cloud platforms like AWS and Azure Plan for Scalability: Consider how the platform can scale with your business growth, ensuring it can handle increased workloads or additional resources in the future.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Does what we need it to, when we need it to.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Acts with Integrity

Cons

  • Commodity Features
  • Vendor's Interest First

Milan P.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Difficult to access some feature

Likeliness to Recommend

8 /10

What differentiates ManageEngine Site24x7 from other similar products?

Combines website, server, network, and application monitoring into a single solution.

What is your favorite aspect of this product?

Strong monitoring for various cloud services and infrastructure.

What do you dislike most about this product?

Some users find that customer support responses can be slower or less effective than desired.

What recommendations would you give to someone considering this product?

User Training and Onboarding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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