What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Process Design
Collaboration
Process Model Repository/Content Repository
Commenting
Process Simulation
Process Monitoring and Optimization
Dashboard
Process Auditing
Analytics and Reporting
Process Automation
Process Modelling and Design
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Lucidchart Reviews
Rizwan A.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Empowering Teams with Visual Collaboration
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Users can collaborate on diagrams in real-time, making it easy for teams to work together regardless of location. Lucidchart allows users to link data to their diagrams, enabling dynamic updates and more insightful visualizations. We can generate diagrams using AI by simply typing a prompt, making it easier to create complex visuals quickly
What is your favorite aspect of this product?
Linking data to diagrams means you can see real-time updates and insights, which can be a game changer for projects that involve a lot of moving parts.
What do you dislike most about this product?
While Lucidchart is fantastic, the steep learning curve for advanced features might be a drawback for some users. Moreover, the mobile experience could be improved for those who need to work on the go.
What recommendations would you give to someone considering this product?
Understand the specific problems you're looking to solve. Lucidchart excels in real-time collaboration and visualizing complex data, so ensure these align with your goals. Invest in some initial training for your team to ensure everyone can use the more advanced features effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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Miriam S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Visual representation of thoughts
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
The articulation of a flow and process with different annotation and shapes
What is your favorite aspect of this product?
Drag and drop shapes helps in quickly build the process flow
What do you dislike most about this product?
while collobration, the documents laggs sometimes and takes some time to update in real time
What recommendations would you give to someone considering this product?
been using it from one year and i'ts better then draw.io, they have alot of inbuild templates
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
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Elizabeth T.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
We work better as a team with Lucidchart.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
When it comes to being able to work on documentations simultaneously with my team, on the same canvas in real time, no other diagramming tool comes close to rivalling what Lucidchart brings. This for me, is why my team uses Lucidchart as our first option diagramming software as against any other alternative.
What is your favorite aspect of this product?
Lucid integrations. This aspect of Lucidchart aids my day to day workflow by letting me add visuals from Lucidchart into the most important apps. I use at work and vice versa. This has allowed me to build more impactful flowcharts and process maps.
What do you dislike most about this product?
The Lucidchart mobile app. There is just so much difference in features and available tools between Lucidchart on my computer and Lucidchart on my mobile phone as an app.
What recommendations would you give to someone considering this product?
For creating mockup roadmaps, designing processes and the list goes on. Lucidchart is my recommended software.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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