Lucidchart Logo
Lucidchart Logo
Lucid Software Inc.

Lucidchart

8.4 /10
Category
Lucidchart
8.4 /10

What is Lucidchart?

Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.

Company Details


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Lucidchart Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidchart.

86 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidchart?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Saves Time

Feature Ratings

Average 85

Visual Process Design

90

Collaboration

89

Process Model Repository/Content Repository

86

Commenting

86

Process Simulation

86

Process Monitoring and Optimization

86

Dashboard

84

Process Auditing

83

Analytics and Reporting

83

Process Automation

82

Process Modelling and Design

81

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Breadth of Features

90

Business Value Created

88

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of Customization

85

Availability and Quality of Training

84

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Lucidchart Reviews

Rizwan A.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Empowering Teams with Visual Collaboration

Likeliness to Recommend

8 /10

What differentiates Lucidchart from other similar products?

Users can collaborate on diagrams in real-time, making it easy for teams to work together regardless of location. Lucidchart allows users to link data to their diagrams, enabling dynamic updates and more insightful visualizations. We can generate diagrams using AI by simply typing a prompt, making it easier to create complex visuals quickly

What is your favorite aspect of this product?

Linking data to diagrams means you can see real-time updates and insights, which can be a game changer for projects that involve a lot of moving parts.

What do you dislike most about this product?

While Lucidchart is fantastic, the steep learning curve for advanced features might be a drawback for some users. Moreover, the mobile experience could be improved for those who need to work on the go.

What recommendations would you give to someone considering this product?

Understand the specific problems you're looking to solve. Lucidchart excels in real-time collaboration and visualizing complex data, so ensure these align with your goals. Invest in some initial training for your team to ensure everyone can use the more advanced features effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Miriam S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Visual representation of thoughts

Likeliness to Recommend

2 /10

What differentiates Lucidchart from other similar products?

The articulation of a flow and process with different annotation and shapes

What is your favorite aspect of this product?

Drag and drop shapes helps in quickly build the process flow

What do you dislike most about this product?

while collobration, the documents laggs sometimes and takes some time to update in real time

What recommendations would you give to someone considering this product?

been using it from one year and i'ts better then draw.io, they have alot of inbuild templates

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Elizabeth T.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

We work better as a team with Lucidchart.

Likeliness to Recommend

10 /10

What differentiates Lucidchart from other similar products?

When it comes to being able to work on documentations simultaneously with my team, on the same canvas in real time, no other diagramming tool comes close to rivalling what Lucidchart brings. This for me, is why my team uses Lucidchart as our first option diagramming software as against any other alternative.

What is your favorite aspect of this product?

Lucid integrations. This aspect of Lucidchart aids my day to day workflow by letting me add visuals from Lucidchart into the most important apps. I use at work and vice versa. This has allowed me to build more impactful flowcharts and process maps.

What do you dislike most about this product?

The Lucidchart mobile app. There is just so much difference in features and available tools between Lucidchart on my computer and Lucidchart on my mobile phone as an app.

What recommendations would you give to someone considering this product?

For creating mockup roadmaps, designing processes and the list goes on. Lucidchart is my recommended software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features