What is Kixie?
Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
95 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kixie?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Predictive Dialer
CRM Integration
Power/Progressive Dialer
Analytics and Reporting
Call Management
Campaign Control Management
Omnichannel Integration
Preview Dialer
Contact List Management
Interactive Voice Response (IVR) and Call Flow Designer
Vendor Capability Ratings
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Kixie Reviews
Milena T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Ihasan J.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
A Great Auto Dialer For Business
Likeliness to Recommend
What differentiates Kixie from other similar products?
For customer service, Kixie ks great as it also doubles up as an auto dialer
What is your favorite aspect of this product?
The software is affordable while it offers many features It's multipurpose and serve as a customer service tool and an auto dialer Meets our needs
What do you dislike most about this product?
NO issue with Kixie
What recommendations would you give to someone considering this product?
I recommend Kixie as it's resourceful, easy to use, affordable, and multipurpose
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jennie Z.
- Role: Sales Marketing
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2023
Great addition to automations
Likeliness to Recommend
What differentiates Kixie from other similar products?
They integrated directly with Hubspot, so it made it easier to send texts automatically with workflows.
What is your favorite aspect of this product?
Automatic texts through Hubspot integration
What do you dislike most about this product?
Autodialer breaks sometimes.
What recommendations would you give to someone considering this product?
Very helpful with automations. Test pilot with a couple people on your team before rolling out to everyone.
Pros
- Unique Features
- Inspires Innovation
- Caring
- Respectful
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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