Kiteworks

Kiteworks Secure Managed File Transfer

Composite Score

6.5 /10

CX Score

6.7 /10

14 Reviews Write a Review

What is Kiteworks Secure Managed File Transfer?

Kiteworks' mission is to empower organizations to effectively manage risk in every send, share, receive, and save of sensitive content. To this end, we created a platform that delivers content governance, compliance, and protection to customers. The platform unifies, tracks, controls and secures sensitive content moving within, into, and out of their organization, significantly improving risk management and ensuring regulatory compliance on all sensitive content communications.

Company Details

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Kiteworks Secure Managed File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

91 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kiteworks Secure Managed File Transfer?

2% Negative

15% Neutral

83% Positive

Pros

Efficient Service
Acts with Integrity
Generous Negotitation
Friendly Negotiation

Feature Ratings

Average 75

Authentication

Encryption Decryption

Data Fidelity

High Performance

File Transfer

Session Monitoring

Multi Platform Support

Transport Security

Large File Support

Quota Bandwidth Control

LDAP Support

Vendor Capability Ratings

Average 68

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Kiteworks Secure Managed File Transfer Reviews

Saransh C.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic features!

Likeliness to Recommend

9 /10

What differentiates Kiteworks Secure Managed File Transfer from other similar products?

Kiteworks Secure Managed File Transfer stands out for its unified platform that integrates secure file transfer, email, web forms, and APIs with end-to-end encryption and centralized governance. Unlike many competitors, it provides granular controls, visibility, and compliance reporting tailored to meet stringent regulatory requirements like GDPR, HIPAA, and FedRAMP. Its private content network ensures data sovereignty and reduces risk exposure.

What is your favorite aspect of this product?

My favorite aspect of Kiteworks is its unified platform approach, which seamlessly integrates secure file transfers, email, and APIs while providing centralized visibility and control. This not only enhances security but also simplifies compliance management, making it ideal for organizations handling sensitive data under strict regulatory requirements.

What do you dislike most about this product?

I don’t have any dislikes.

What recommendations would you give to someone considering this product?

If you’re considering Kiteworks, evaluate your organization’s regulatory compliance needs, as it excels in meeting standards like GDPR, HIPAA, and FedRAMP. Leverage its unified platform to simplify secure file sharing, email, and API integrations. Take advantage of its centralized control and visibility to enhance governance and reduce risks. Ensure your IT team is prepared to integrate and manage the platform effectively for maximum benefit.

Pros

Helps Innovate
Respectful
Client Friendly Policies
Fair

Saransh C.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic software!

Likeliness to Recommend

8 /10

What differentiates Kiteworks Secure Managed File Transfer from other similar products?

Kiteworks Secure Managed File Transfer differentiates itself with a unified platform that provides end-to-end encryption, secure governance, and comprehensive compliance for sensitive content across email, file sharing, and collaboration. Its focus on data visibility and granular policy control ensures robust security tailored to regulatory requirements.

What is your favorite aspect of this product?

My favorite aspect of Kiteworks is its unified platform, which ensures end-to-end encryption and centralized governance. This integration simplifies secure file transfer while maintaining strict compliance with regulations, making it both user-friendly and highly secure.

What do you dislike most about this product?

I don’t have any dislikes.

What recommendations would you give to someone considering this product?

If you're considering Kiteworks, ensure it aligns with your compliance needs for regulations like GDPR or HIPAA. Evaluate its integration capabilities with your existing systems, such as email or cloud platforms. Also, explore its centralized governance features to streamline secure file sharing and content control.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Aprajeeta C.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

6 /10

What differentiates Kiteworks Secure Managed File Transfer from other similar products?

It integrates smoothly

What is your favorite aspect of this product?

It offers good security features

What do you dislike most about this product?

Did not have AI driven process

What recommendations would you give to someone considering this product?

Can go ahead

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Kiteworks Secure Managed File Transfer

What is Kiteworks Secure Managed File Transfer?

Company Details

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Kiteworks Secure Managed File Transfer Ratings

73 Likeliness to Recommend

91 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Kiteworks Secure Managed File Transfer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Authentication Verification of authenticity of identities between the two organizations​

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Data Fidelity Consistent data integrity throughout the process​

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

File Transfer File transfer services

Session Monitoring Reporting and metrics of the data transferal session​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Transport Security Security of the data transmission

Large File Support Support for large (>2GB) file transfers​

Quota Bandwidth Control Ability to control quota and rate of transfer​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Kiteworks Secure Managed File Transfer Reviews

Saransh C.

Fantastic features!

Likeliness to Recommend

Pros

Saransh C.

Fantastic software!

Likeliness to Recommend

Pros

Aprajeeta C.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Authentication

Encryption Decryption

Data Fidelity

High Performance

File Transfer

Session Monitoring

Multi Platform Support

Transport Security

Large File Support

Quota Bandwidth Control

LDAP Support

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training