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Keeper Security

Keeper

8.9 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

83

Policy Engine and Enforcements

83

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Logan F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, fantastic product, huge time save.

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

It's the total package and very affordable.

What is your favorite aspect of this product?

Ease of use, the time saved, and increased security across the company.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Make sure you have a break glass account set up before you get everyone involved. An account that has a manual entered password that is not affected by SSO or MFA

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremy C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Title! Adds Security and Productivity!

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

The Cross-platform functionality definitely sets them apart

What is your favorite aspect of this product?

The added "Personal Family Account" is one of the most talked about employee perks IT gets to offer.

What do you dislike most about this product?

Not all websites auto-fill perfectly. Some sites that use MFA will fail to auto-fill with the MFA code (e.g. Salesforce.com). Some sites have an addition PIN and Keeper does attempt to auto-fill those with the password. Placement of the Keeper Icon to assist with filling out a form may block a dropdown menu or a Next arrow making it difficult to complete some forms

What recommendations would you give to someone considering this product?

Benefits far outweigh any frustrations you may have but take advantage of any trial offered to ensure it fits in your use case. Though it has been a gamechanger for us by speeding up some processes and still increasing security, it may not be a fit for environment. The only regret you will have is not testing it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use and deploy but autofill isn't the best

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

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