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Justworks Logo
Justworks

Justworks

7.9 /10
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Justworks
7.9 /10

What is Justworks?

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

Company Details

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Awards & Recognition

Justworks won the following awards in the Payroll category

Justworks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Justworks.

89 Likeliness to Recommend

3
Since last award

91 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Justworks?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 87

Compensation Management

90

Direct Deposit

89

Taxation Deduction

89

Self Service Portal

88

HR Systems Interface

86

Tax Form Preparation

85

Vacation and Leave Tracking

84

Benefits Calculation

84

Time and Attendance

83

Accounting Systems Interface

83

Retirement Plan Tracking

76

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

85

Ease of IT Administration

83

Availability and Quality of Training

83

Vendor Support

83

Breadth of Features

81

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

78

Ease of Customization

71

Justworks Reviews

David P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2024

Chatbot for Justworks is the best

Likeliness to Recommend

10 /10

What differentiates Justworks from other similar products?

I love how easy they make everything

What is your favorite aspect of this product?

all of the services in one

What do you dislike most about this product?

nothing stands out to me

What recommendations would you give to someone considering this product?

they offer all services and is a win win for everyone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

The very best customer support.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cheyianne J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Always looking for improvement for the customer

Likeliness to Recommend

10 /10

What differentiates Justworks from other similar products?

Ease of functions, customer service reps, and the constant goal to improve their interface

What is your favorite aspect of this product?

Expense Reimbursement that employees can directly use

What do you dislike most about this product?

Time cards get a bit confusing

What recommendations would you give to someone considering this product?

Be mindful of how many ppl in your company due to it being 99/pp it may not be feasible vs a base package

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing