In Partnership With SelectHub
What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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In Partnership With SelectHub
Justworks Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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89 Likeliness to Recommend
3
Since last award
91 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Direct Deposit
Taxation Deduction
Self Service Portal
HR Systems Interface
Tax Form Preparation
Vacation and Leave Tracking
Benefits Calculation
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Justworks Reviews
David P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Sep 2024
Chatbot for Justworks is the best
Likeliness to Recommend
What differentiates Justworks from other similar products?
I love how easy they make everything
What is your favorite aspect of this product?
all of the services in one
What do you dislike most about this product?
nothing stands out to me
What recommendations would you give to someone considering this product?
they offer all services and is a win win for everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
The very best customer support.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Cheyianne J.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Always looking for improvement for the customer
Likeliness to Recommend
What differentiates Justworks from other similar products?
Ease of functions, customer service reps, and the constant goal to improve their interface
What is your favorite aspect of this product?
Expense Reimbursement that employees can directly use
What do you dislike most about this product?
Time cards get a bit confusing
What recommendations would you give to someone considering this product?
Be mindful of how many ppl in your company due to it being 99/pp it may not be feasible vs a base package
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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