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Infor ERP Logo
Infor (US), LLC

Infor ERP

7.4 /10
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Infor ERP
7.4 /10

What is Infor ERP?

Infor cloud ERP solutions deliver industry-specific capabilities without extensive customizations or integrations by combining the Infor cloud platform built on infrastructure services from Amazon Web Services® (AWS®) and Infor OS. By migrating critical business applications to the cloud, organizations experience automatic upgrades that deliver the latest advances in enterprise functionality.

Company Details

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Awards & Recognition

Infor ERP won the following awards in the Enterprise Resource Planning - Enterprise category

Infor ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor ERP.

81 Likeliness to Recommend

1
Since last award

82 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor ERP?

9% Negative
17% Neutral
74% Positive

Pros

  • Respectful
  • Reliable
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 80

Supply Chain Management

87

BI and Performance Management

85

Customer Relationship Management

84

Service Management

83

Accounting and Financial Management

83

Procurement Management

83

Human Capital Management

82

Governance Risk and Compliance

78

Job and Project Management

77

Industry Specific Capabilities

76

Analytics and Reporting

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

84

Ease of Implementation

83

Quality of Features

83

Ease of IT Administration

83

Business Value Created

80

Availability and Quality of Training

80

Breadth of Features

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

75

Vendor Support

74

Ease of Customization

73

Infor ERP Reviews

Dhruv S.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost Effective one stop ERP solution

Likeliness to Recommend

9 /10

What differentiates Infor ERP from other similar products?

It is a custom solution so very easy to integrate other 3rd party services like SAP, and GreyTHr. Also, it is more efficient in connecting EDI and API service providers, since in the supply chain we need to monitor the shipments using EDI and API we can directly connect with suppliers, forwarders, and ocean carriers and integrate within Infor.

What is your favorite aspect of this product?

It was very intuitive when I first started using I didn't require any training and I simply while browsing can use the application. It has robust control tower capabilities that can use inbuilt and new integrated features from other use cases like shipment tracking, warehouse stocks, customer PO, and track & trace to combine to provide an end-to-end product life cycle.

What do you dislike most about this product?

It could be slow when dealing with large amounts of data and to deal with it there are hardcoded filters on dates so the user has to download dump files multiple times.

What recommendations would you give to someone considering this product?

Define your scope including future scope and negotiate better prices and include in the project as new customization can be expensive.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zach E.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Good cost effective ERP system

Likeliness to Recommend

7 /10

What differentiates Infor ERP from other similar products?

It does help streamline a smooth process among procurement, AP, and IT.

What is your favorite aspect of this product?

Any issues within the Procure to Pay process with this product, anyone has visibility to see the issue and may collaborate to resolve.

What do you dislike most about this product?

Out of all the issues my organization used, it created the most exceptions when processing invoices. IT had to be contacted frequently to resolve.

What recommendations would you give to someone considering this product?

Have good policies put into place to ensure there are not exceptions that happen within the system. Make sure the entire three way match is through the system only.

Pros

  • Caring
  • Respectful
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Charges for Enhancements
  • Slower Product Innovation

Vishal A.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great features and vast capability

Likeliness to Recommend

9 /10

What differentiates Infor ERP from other similar products?

User interface

What is your favorite aspect of this product?

Easy to use, adaptability

What do you dislike most about this product?

Some of the features are intricate to start with.

What recommendations would you give to someone considering this product?

Would like to see online help to some of the features

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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