IDrive 360 Logo
IDrive 360 Logo
IDrive Inc.

IDrive 360

Composite Score
7.1 /10
CX Score
7.2 /10
Category
IDrive 360
7.1 /10

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details


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IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Effective Service
  • Caring

Feature Ratings

Average 77

Data Encryption

100

Immutable Backups

100

Application Data Consistency

100

Backend as a Service

100

Data Deduplication

82

Backup Monitoring and Reporting

82

Integration With Storage Arrays

79

On-Prem and Cloud Targets

75

Infrastructure as a Service

75

Backup Verification and Testing

75

SaaS Protection

75

Vendor Capability Ratings

Average 77

Ease of Data Integration

87

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

78

Breadth of Features

78

Vendor Support

77

Business Value Created

76

Usability and Intuitiveness

76

Ease of Implementation

76

Product Strategy and Rate of Improvement

71

Ease of Customization

70

IDrive 360 Reviews

Muhammad Umar R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Reliable and Secure Backup Solution.

Likeliness to Recommend

8 /10

What differentiates IDrive 360 from other similar products?

Easy restore and management tools strong encryption & security.

What is your favorite aspect of this product?

My favorite aspect is the easy centralized management it lets me back up and restore multiple devices from one simple dashboard.

What do you dislike most about this product?

The user interface can feel a bit dated or less intuitive compared to some competitors.

What recommendations would you give to someone considering this product?

I recommend this product for businesses and IT teams that need secure, automated backups with centralized management and easy recovery options.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Diana R.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great for recovery.

Likeliness to Recommend

8 /10

What differentiates IDrive 360 from other similar products?

I literally like this tool as a backup solution and now we can save the data of our company without any stress of losing it. It is a credible backup solution and the thing that is amazing is that it is quite swift as compared to other such backup solutions. we used Nova and we were simply unsatisfied with its productivity and overall speed of it.

What is your favorite aspect of this product?

IDrive Backup is inspiring and ideal for us as we needed a tool with great speed for making backups and with its encryption feature we feel protected and secure. Automated backups are time and effort-saving. The restoration is also easy plus its customer service is always there to support its users. backup compression is good and loves its scheduling feature as well.

What do you dislike most about this product?

I am quite uncertain about what to mention here since I am not facing any major problem as it is fulfilling its major function for which we bought this at our company. Although the unsatisfactory part is its charges which are quite outrageous but other than that it's going well with us.

What recommendations would you give to someone considering this product?

Data backup is very essential and I don’t think I have to write its importance here since all business owners already know it so all I can say is that if someone is looking for a fast, quick, and automated backup solution that will work with responsibility then IDrive Backup is on top of that list for me.

Pros

  • Performance Enhancing
  • Effective Service
  • Altruistic
  • Acts with Integrity

Thomas T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A very good, reliable and easy-to-use cloud backup

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

IDrive Online Cloud Backup includes support for external drives, unlike some of their competitors. IDrive also maintains up to 30 previous versions of all the files in your account, which has saved me from catastrophe on multiple occasions.

What is your favorite aspect of this product?

Most cloud backup services provide a user-friendly client app that's fairly easy to configure and get the backups rolling. What sets IDrive apart from the competitors is the simplicity of restoring data, which works as you would expect it to - instead of forcing you to restore Zip files to alternate folders and other craziness that I've seen in competing services.

What do you dislike most about this product?

There really isn't anything to dislike about IDrive. It's an excellent service and their support has been great - although I've only had to contact them twice regarding account questions, never for technical support. When the software "just works", there's no need to contact them.

What recommendations would you give to someone considering this product?

Just try it. IDrive usually offers very affordable first-year promotions, so there's nothing to lose. Of course, the cost will return to a more competitive amount after the first year, but it remains a good value.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service