What is HoneyBook?
HoneyBook is the a client experience and financial management platform for independent business owners. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step. Manage projects, book clients, send invoices and get paid — all on HoneyBook.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HoneyBook?
Pros
- Helps Innovate
- Unique Features
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customizable Branding
Automated Notifications
Scheduling Link Creation
Calendar Integration
3rd Party Integration
Payment Processing
Real-Time Calendar View
Analytics and Reporting
Mobile
Availability Preferences
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
HoneyBook Reviews
Nelisa N.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Amazing product to use when running a business!
Likeliness to Recommend
What differentiates HoneyBook from other similar products?
It’s very easy to navigate, self-sufficient + straightforward.
What is your favorite aspect of this product?
Payment Processing and scheduling haha.
What do you dislike most about this product?
Can’t think of any.
What recommendations would you give to someone considering this product?
You won’t regret it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akilah F.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
It's efficient, professional, and easy to use!!
Likeliness to Recommend
What differentiates HoneyBook from other similar products?
HoneyBook is one of the only CRMs that is user friendly to small businesses across various industries. I’ve tried several other CRMs and they are either too expensive or designed for larger companies. As a small business owner HoneyBook is easy to use, allows beautiful and creative customizations, and also helps expand your business with access to other vendors. HoneyBook is also one of the only CRMs that has product features to accommodate all business needs, such as scheduling, payments, workflows, automations, and more. 10/10
What is your favorite aspect of this product?
My favorite aspect is the ability to customize and template all of my business communications such as emails, proposals, surveys, contracts and more. This feature saves so much time in my business and allows my to easily automate workflows. This feature has enables me to onboard my clients with ease and efficiency.
What do you dislike most about this product?
I honestly can not think of anything I dislike about the feature. The only thing I could recommend, but does not cause an issue within my business, is the ability to fully customize the pipeline to my business standard operating procedures.
What recommendations would you give to someone considering this product?
I’ve recommended this product to several people already and have helped them integrate this into their business workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raye T.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Lovely to use, beware — price changed recently!
Likeliness to Recommend
What differentiates HoneyBook from other similar products?
the mobile app and its functionality, paired with the security features for each client
What is your favorite aspect of this product?
The mobile app, customization and branding!
What do you dislike most about this product?
The new price change, lack of grandfathering for previous clients.
What recommendations would you give to someone considering this product?
To use the free trial and really explore their needs
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Respectful
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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