What is HID DigitalPersona?
The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
92 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HID DigitalPersona?
Pros
- Respectful
- Effective Service
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Cloud Single Sign on (SSO)
Provisioning Deprovisioning
Access Request Management
Reporting
Activity Monitoring Alerts
Mobility Support
Privileged Access Management
Password Management
Identity Governance
Advanced Provisioning
Multi-Factor Authentication (MFA)
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
HID DigitalPersona Reviews
Vaibhav P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2024
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Harsh D.
- Role: Consultant
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2024
Features disappoint
Likeliness to Recommend
What differentiates HID DigitalPersona from other similar products?
The Idea of the product and the concept
What is your favorite aspect of this product?
The features of the product
What do you dislike most about this product?
There are no new scope of improvement
What recommendations would you give to someone considering this product?
It is for small scale industries
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shihas k.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2024
very fantastic one
Likeliness to Recommend
What differentiates HID DigitalPersona from other similar products?
support is very good
What is your favorite aspect of this product?
good for new technology
What do you dislike most about this product?
not much
What recommendations would you give to someone considering this product?
buy its great deal
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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