HCL Commerce Logo
HCL Commerce Logo
HCL Technologies

HCL Commerce

8.5 /10
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HCL Commerce
8.5 /10

What is HCL Commerce?

HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.

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Awards & Recognition

HCL Commerce won the following awards in the B2C eCommerce category

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HCL Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HCL Commerce.

86 Likeliness to Recommend

95 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HCL Commerce?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 81

Content Management

84

Order Portal

84

Reporting and Analytics

83

Predictive Recommendations

82

Microsite Management

81

Catalog Management

81

Retargeting Capabilities

81

Integrated Search

80

Payment Processing

79

Order Management

77

Content Localization

76

Vendor Capability Ratings

Average 77

Product Strategy and Rate of Improvement

81

Quality of Features

79

Ease of Data Integration

78

Ease of Implementation

78

Business Value Created

77

Ease of Customization

77

Availability and Quality of Training

76

Breadth of Features

76

Ease of IT Administration

75

Vendor Support

75

Usability and Intuitiveness

74

HCL Commerce Reviews

Phani Kumar A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Explicit product for automation and AI

Likeliness to Recommend

10 /10

What differentiates HCL Commerce from other similar products?

HCL software provides an explicit services to their customers and stakeholders by providing automation, artificial intelligence and other simplification tools

What is your favorite aspect of this product?

Automation and artificial intelligence along with data analytics

What do you dislike most about this product?

Nothing specific is identified so far about HCL software

What recommendations would you give to someone considering this product?

A good tool for someone who wants to adapt automation, artificial intelligence and data analytics

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vishal G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fascinating product!

Likeliness to Recommend

9 /10

What differentiates HCL Commerce from other similar products?

Tech-savvy navigation and dynamic layouts

What is your favorite aspect of this product?

Dashboards and analytics tools are really top-notch

What do you dislike most about this product?

Initial setup is a little time-consuming

What recommendations would you give to someone considering this product?

Definitely worth a try

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

David L.

  • Role: Vendor Management
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product!

Likeliness to Recommend

7 /10

What differentiates HCL Commerce from other similar products?

HCL Commerce differentiates itself through its scalability, flexibility

What is your favorite aspect of this product?

Graphical user interface is my favourite aspect

What do you dislike most about this product?

Cost of licensing is still expensive

What recommendations would you give to someone considering this product?

Yes I would recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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