In Partnership With SelectHub
What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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In Partnership With SelectHub
Gusto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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93 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Gusto Reviews
Jen S.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Oct 2024
The Holy Grail of HR & Payroll
Likeliness to Recommend
What differentiates Gusto from other similar products?
The biggest thing that impressed me and differentiated Gusto is the intuitive design. Everything flows and sets up with ease, and it's designed so well a novice could make their way successfully through one of the most complex areas of business--HR and Payroll
What is your favorite aspect of this product?
The integrations are second to none and partnerships are so expensive. It's difficult to find software that does not integrate with Gusto.
What do you dislike most about this product?
I honestly can't think of a single thing I don't like about Gusto
What recommendations would you give to someone considering this product?
Do a trial of Gusto. Part of my business is referring food and beverage retailers to services, and I have not had one single business disappointed in Gusto.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dustin W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
Great for startups, has everything HR needs.
Likeliness to Recommend
What differentiates Gusto from other similar products?
Cost, ease of use, UI
What is your favorite aspect of this product?
ease of use and the UI
What do you dislike most about this product?
HR management itself is not fun
What recommendations would you give to someone considering this product?
startup to mid market companies can get what they need with Gusto
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Amy M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
ease of use to user, features cover all needs
Likeliness to Recommend
What differentiates Gusto from other similar products?
Innovative forward-thinking features
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
Try it and you will not be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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