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What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Integration
Pipeline Management
CRM Integration
Call Management
E-Mail Campaign Management
Dialer Integration
Sales Analytics
Workflow Automation
Omnichannel Campaign Management
Internal Sales Collaboration
Conversation Coaching
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Also Featured in...
Groove Reviews
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Primo G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Its an amazing software to use.
Likeliness to Recommend
What differentiates Groove from other similar products?
groove is amazing for its seamless integration into Salesforce, providing a native and user-friendly sales engagement platform. It stands out for its focus on enhancing our sales team productivity through features like automated email sequences, analytics, and engagement tracking—all within the Salesforce environment—resulting in a streamlined and efficient sales process.
What is your favorite aspect of this product?
For its easy to use and the integration to salesforce
What do you dislike most about this product?
The price is too high
What recommendations would you give to someone considering this product?
Its the best for sales people , its giving you the ability to enhance your productivity.
Pros
- Respectful
- Helps Innovate
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Maria K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great tool to help BDR team focus efforts
Likeliness to Recommend
What differentiates Groove from other similar products?
Pulls Salesforce fields to consolidate the data for faster data decision
What is your favorite aspect of this product?
Integration with Salesforce and no need to switch between various platforms
What do you dislike most about this product?
The integration process takes some time
What recommendations would you give to someone considering this product?
If you're working with Salesforce it may be THE tool for you and your teams
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Nakita W.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Groove Simplifies and Accelerates Daily Tasks
Likeliness to Recommend
What differentiates Groove from other similar products?
For mass emailing and event planning, I rely on Groove. Emailing numerous consumers at once is a breeze when you set up a flow to do so. To save time when sending out follow-up emails, you can also save commonly used templates.
What is your favorite aspect of this product?
We use Groove for archiving and sharing customer-friendly email templates around the company, as well as for sending out bulk emails. Using Groove has increased my efficiency, allowing me to devote more time to serving our clients.
What do you dislike most about this product?
Occasionally, error messages can fill up the entire top half of the screen with useless or confusing data.
What recommendations would you give to someone considering this product?
It saves time by allowing us to quickly find the email we're looking for and read it without leaving our operations interface. Because we send a lot of emails, we also enjoy using templates.
Pros
- Reliable
- Efficient Service
- Saves Time
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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