What is Graphext?
Graphext is an advanced analytics solution to help businesses make better decisions based on data. Graphext is a no-code data science tool for the modern data stack. Graphext takes you beyond the limitations of dashboards, offers an ease-of-use that notebooks can't match, and enables you to create explainable predictive models in a flash.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Graphext?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Cross Channel Attribution Analysis
API Framework
Predictive Analytics
Metadata Management
Customer Journey Modelling
Audience Segmentation
Anomaly Detection
Real Time Workflow Automation
Audience Demographics
Conversion Analysis
Vendor Capability Ratings
Quality of Features
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Graphext Reviews
Nidia M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Regional Insights for E-commerce Excellence
Likeliness to Recommend
What differentiates Graphext from other similar products?
Graphext's Customer Intelligence Platform uses advanced analysis to find hidden patterns in customer data. Its visualizations help non-technical users explore and segment customer behavior. It's valuable to be able to analyze customer data from different sources. Graphext's platform shows customers' preferences, behaviors, and problems, so e-commerce strategies can be targeted to specific regions.
What is your favorite aspect of this product?
Graphext's Customer Intelligence Platform helps us market globally by developing targeted e-commerce strategies for different regions. By analyzing customer behavior, we can tailor our online experiences to meet local needs.
What do you dislike most about this product?
Graphext may require extra data engineering and integration to ensure data from different sources flows smoothly. The platform's analytics may need training for non-technical marketing teams.
What recommendations would you give to someone considering this product?
When we expanded our e-commerce in Latin America, we used Graphext to analyze customer behavior and preferences in different countries and regions. We found that Brazilians buy more online during the holidays, while Mexicans want free shipping and loyalty programs. We used these insights to create targeted campaigns and promotions that local customers liked. This increased conversions and revenue. The platform also helped us identify areas for improvement, like optimizing our checkout process for mobile devices.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andy H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
How Graphext Integrates with Organizing Tools
Likeliness to Recommend
What differentiates Graphext from other similar products?
Through powerful natural language processing and sentiment analysis, Graphext can uncover valuable insights from vast troves of unstructured data, transforming it into actionable intelligence. This data-driven approach enables businesses to identify emerging trends, anticipate customer needs, and proactively address potential challenges, ultimately optimizing their strategies.
What is your favorite aspect of this product?
Moreover, Graphext's intuitive visualization capabilities make it easier than ever to interpret complex data, empowering stakeholders to make informed, data-driven decisions. By seamlessly integrating with tools, Graphext ensures that these insights are seamlessly incorporated into the planning process, leading to more strategic and effective deployment.
What do you dislike most about this product?
One of the key advantages of Graphext's integration is its ability to mitigate risk. By analyzing a wide range of data sources, from customer feedback to market trends, Graphext can help identify potential bottlenecks, vulnerabilities, and opportunities within a network. This invaluable information enables network planners to proactively address issues, optimize resource allocation, and ensure the resilience and responsiveness of their infrastructure.
What recommendations would you give to someone considering this product?
By leveraging sentiment analysis and social media monitoring, the platform can help businesses better understand their target audience, tailor their network strategies to meet evolving customer needs, and ultimately drive greater customer satisfaction and loyalty.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Raúl C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2023
Awesome product with amazing useful features
Likeliness to Recommend
What differentiates Graphext from other similar products?
Easy to use
What is your favorite aspect of this product?
Explainable models are awesome
What do you dislike most about this product?
Nothing really, it's a good product
What recommendations would you give to someone considering this product?
It's a good analytics product with advanced features, but before purchase, test it and be sure is for you and your organization
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Please tell us why you think this review should be flagged.
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