What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Joe C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Call center
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It's potential to transcribed audio to Text makes it differ from others.
What is your favorite aspect of this product?
Google voice Operates well for international communication.
What recommendations would you give to someone considering this product?
It's cost effective and charges low per call.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yadav M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
"calls directly from the web browser."
Likeliness to Recommend
What differentiates Google Voice from other similar products?
is a browser-based utility that allows you to make and receive calls without the need for any hardware or software.
What is your favorite aspect of this product?
Google Voice provides crystal-clear audio throughout calls and doesn't cut out, in contrast to rival calling apps. For both personal and commercial use, the price is reasonable.
What do you dislike most about this product?
Because it is not accessible for purchase in every country, its use is severely restricted in the majority of them.
What recommendations would you give to someone considering this product?
For improved and more efficient communication, I believe everyone should release this at once.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Aman v.
- Role: Finance
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2024
Fantastic products
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It's so fast and on easy accessible
What is your favorite aspect of this product?
To come on Iphones also
What do you dislike most about this product?
Can easily access the English of some African spocken
What recommendations would you give to someone considering this product?
It works even offline
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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