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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Derrick O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Productivity guaranteed

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Safety of data guaranteed

What is your favorite aspect of this product?

The features

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Go for it its a good product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Best platform for cloud storage and larger files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It provides a option to store larger files and uploaing and accessing of files is too easy as they provide a way to access our files from anywhere with device like mobile device also it provides a secure and reliable platform for cloud storage.

What is your favorite aspect of this product?

It's functions to add and upload files and manage our larger data in folders is too easy with using this we are able to do our work more easily.

What do you dislike most about this product?

It is suitable for larger files and there is nothing to dislike m

What recommendations would you give to someone considering this product?

It provides a good features at low prices and it also provide free storage for basis account and it's service is also too good with using this you can easily maintain data overall it's best platform for cloud storage.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Upendra Y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"Simple to use and reasonably priced."

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Apart from offering superior Android integration, the manufacturer's ability to incorporate other solutions.

What is your favorite aspect of this product?

The solution's exceptional agility, which allows files—even very huge ones—to be accessed rapidly.

What do you dislike most about this product?

Its handling of the archives is not superior.

What recommendations would you give to someone considering this product?

I suggested that Google Drive be taken into account for more robust file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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