What is Surfer?
You work hard gathering your data. Don’t settle for subpar visualizations. Utilize Surfer’s extensive modeling tools to display your data the way it deserves while maintaining accuracy and precision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
84 Likeliness to Recommend
100 Plan to Renew
100 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Surfer?
Pros
- Respectful
- Fair
- Altruistic
- Generous Negotitation
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Geospatial Technology
3D Visuals
Data Integration GIS
Map Customization
Data Visualization GIS
Map Manipulation
Spatial Analysis
High Quality Maps
Geo Coding
Imaging and Production
Mobile
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Vendor Support
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
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