What is GoCardless?
GoCardless is the most effective way to collect subscriptions and invoice payments, both domestically and around the world.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoCardless?
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Recurring Payments
POS Verification
Security
Credit Card Processing
Reporting Analytics
Digital Wallet Integration
Mobile Payments
Multi Currency
Customer Support
Integration With Accounting System
POS Integration
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Vendor Support
Business Value Created
Quality of Features
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
GoCardless Reviews
Tim D.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2024
Easy and integrates nicely with accounting softwar
Likeliness to Recommend
What differentiates GoCardless from other similar products?
Ease of use, integration
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Setting up direct debits can sometimes take a little long
What recommendations would you give to someone considering this product?
Understand what you are needing so you can fully utilize the features available
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Security Protects
Please tell us why you think this review should be flagged.
Simon G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Easy to use and take regular payents
Likeliness to Recommend
What differentiates GoCardless from other similar products?
It seems a unique product in the market
What is your favorite aspect of this product?
just the ease of regular payments
What do you dislike most about this product?
Cant change original name
What recommendations would you give to someone considering this product?
Try it out
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Oshane H.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great to accept payments from bank accounts
Likeliness to Recommend
What differentiates GoCardless from other similar products?
It allows you to collect payments from your customers from ach, bank accounts.
What is your favorite aspect of this product?
I love that I can give my customers more options with Gocardless such as using their bank to make one time payments or recurring.
What do you dislike most about this product?
If processing times were a little quicker
What recommendations would you give to someone considering this product?
If you handle high-volume transactions that are difficult to accept via credit card and want to accept ACH payments, Gocardless is an excellent choice!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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